At arenaflex, we're on a mission to revolutionize the way we approach healthcare, one person at a time. As a leading diversified national organization, we're committed to providing access to high-quality healthcare, innovative programs, and a wide range of health solutions that help families and individuals get well, stay well, and be well. Our team is passionate about making a difference in the lives of our 28 million members, and we're looking for talented individuals like you to join us on this journey.
**About arenaflex**
arenaflex is a dynamic and forward-thinking organization that's dedicated to transforming the health of our communities. With a strong focus on innovation, collaboration, and customer-centricity, we're constantly pushing the boundaries of what's possible in healthcare. Our team is comprised of passionate professionals who share a common goal: to make a meaningful difference in the lives of our members.
**Job Summary**
As an Operations Intake Coordinator I Data Entry, you'll play a critical role in ensuring the smooth operation of our Data Entry Team. You'll be responsible for receiving and distributing all incoming and outgoing documents in an efficient and timely manner, while maintaining the highest level of accuracy and confidentiality. If you're a detail-oriented, organized, and customer-focused individual who is passionate about making a difference in healthcare, we want to hear from you!
**Key Responsibilities**
* Receive and distribute all incoming and outgoing documents in an efficient and timely manner
* Enter, photocopy, scan, and deliver interoffice correspondence as necessary
* Ensure timely and accurate processing of all required document types
* Process all documents within the required workflow system
* Open, sort, and prepare incoming documents
* Scan, expedite, and audit documents and returns data for user to correct or rescan
* Maintain appropriate records, files, and processing documentation
* Enter pertinent medical information from source documents
* Data entry and validation when applicable
* Communicate findings and update WorkFront as applicable
* Ability to work independently and without direct supervision while adhering to strict deadlines
* Meet established department production and quality standards
* Assist team members in other areas (in-office or remote) to align with business needs
* Collaborate with other departments on cross-functional tasks
* Accurately enter data from incoming medical forms into assigned software packages
* Conducts incident investigation
* Perform other responsibilities as assigned
**Essential Qualifications**
* High school diploma or equivalent
* Production-related experience preferred
* Ability to maintain high level of confidentiality with sensitive information
* Ability to frequently lift up to 40 pounds and stand for intermittent periods of time
* Shift work can be daytime, evening, or overnight depending on role, with mandatory overtime as business needs require
* Must be able to work extended hours, weekends, and/or holidays based on business needs
**Preferred Qualifications**
* Experience working in a healthcare setting
* Familiarity with data entry software and systems
* Strong organizational and time management skills
* Ability to work in a fast-paced environment with multiple priorities
* Excellent communication and interpersonal skills
**Skills and Competencies**
* Strong attention to detail and accuracy
* Excellent organizational and time management skills
* Ability to work independently and without direct supervision
* Strong communication and interpersonal skills
* Ability to maintain high level of confidentiality with sensitive information
* Familiarity with data entry software and systems
* Ability to lift up to 40 pounds and stand for intermittent periods of time
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to helping our employees grow and develop their careers. We offer a range of training and development opportunities, including:
* On-the-job training and mentorship
* Professional development programs and workshops
* Opportunities for advancement and career growth
* Access to cutting-edge technology and tools
* Collaborative and supportive work environment
**Work Environment and Company Culture**
arenaflex is a dynamic and fast-paced organization that's committed to creating a work environment that's inclusive, supportive, and collaborative. We value diversity, equity, and inclusion, and strive to create a workplace that's welcoming and respectful to all employees. Our company culture is built on the following values:
* Customer-centricity
* Innovation and creativity
* Collaboration and teamwork
* Integrity and accountability
* Respect and empathy
**Compensation, Perks, and Benefits**
arenaflex offers a comprehensive benefits package that includes:
* Competitive pay
* Health insurance
* 401K and stock purchase plans
* Tuition reimbursement
* Paid time off plus holidays
* Flexible approach to work with remote, hybrid, field, or office work schedules
* Total compensation may also include additional forms of incentives
**Equal Opportunity Employer**
arenaflex is an equal opportunity employer that's committed to diversity, equity, and inclusion. We value the ways in which we are different and strive to create a workplace that's welcoming and respectful to all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
**Accommodation Requests**
If you need an accommodation to apply for this position, please email [
[email protected]](mailto:
[email protected]). We're committed to supporting you on your candidate journey and want to ensure that you have an equal opportunity to apply for this role.
**Apply Now!**
If you're a motivated and detail-oriented individual who is passionate about making a difference in healthcare, we want to hear from you! Apply now to join our team as an Operations Intake Coordinator I Data Entry and be a part of transforming the health of our communities.
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