At arenaflex, we're passionate about creating jobs for people with disabilities while delivering high-quality solutions to our nationwide customers. As a fast-paced company, we're committed to innovation and excellence in everything we do. We're currently seeking an experienced Data Entry Operator II to join our team, and we're excited to offer this unique opportunity to work remotely.
**About arenaflex**
arenaflex is a leading provider of value-added solutions to our customers across the nation. Our mission is to empower individuals with disabilities by creating jobs and opportunities for growth. We're proud to be a part of the AbilityOne program, which requires that most of our work hours are performed by employees with disabilities. As a Data Entry Operator II, you'll play a critical role in supporting our mission and delivering exceptional results.
**Job Summary**
As a Data Entry Operator II, you'll be responsible for operating keyboard-controlled data entry devices to transcribe data into a format suitable for computer processing. This role requires skill in operating an alphanumeric keyboard, understanding transcribing procedures, and relevant data entry equipment. You'll apply your experience and judgment to select procedures to be followed, search for, interpret, select, or code items to be entered from various document sources.
**Key Responsibilities**
* Apply established procedures in the review and processing of electronically stored data
* Verify data that is automatically populated in the system of record by cross-referencing with other data systems and sources to ensure accuracy and completeness
* Enter any missing data and correct data as necessary for critical data fields based on electronic images data sources
* Locate available cases in the system of record for First In/First Out (FIFO) processing
* Review electronic forms and key in data, as required
* Validate biometrics (fingerprints) and photographs meet production standards and adjust as necessary
* Process applications and/or data within timelines defined by contract requirements
* Respond to internal and external customers by phone, email, and in person
* Perform other duties and special projects as assigned
**Essential Qualifications**
* Two (2) years of relevant experience in data entry or a clerical field
* Computer literacy to use business software, internet, and enter/retrieve data
* Effective customer service skills to respond to questions and requests and escalate more difficult matters appropriately
* Human relations skills to maintain effective relationships with others and work in a team environment
* Effective written and verbal communication skills using appropriate business English
* Ability to obtain and maintain customer or government security clearance
**Education Requirements**
* High School Diploma or GED
**Certificates Required**
* Depending on local, state, and/or contract requirements, the following licenses or certificates may be required:
+ Not Applicable
**Physical Requirements**
* Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance:
+ Utilizing keyboard
+ Monitoring computer systems
+ Viewing computer monitors and detailed work requiring close vision
+ Moving or lifting boxes up to 25 pounds
+ Answering/making phone calls
**Work Environment**
* Work is primarily performed at a customer's location in an office/shop environment with limited privacy and some exposure to background noise.
* Transporting to locations within the worksite may be required.
* Employees may also be exposed to extreme cold or heat.
**Disclaimer**
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor's instructions and to perform the tasks requested by their supervisors.
**Why Join arenaflex?**
At arenaflex, we're committed to creating a work environment that's inclusive, supportive, and empowering. We believe in the importance of work-life balance and offer a range of benefits to support your well-being. As a Data Entry Operator II, you'll have the opportunity to:
* Work remotely and enjoy the flexibility of a telecommute arrangement
* Develop your skills and expertise in data entry and customer service
* Contribute to a mission-driven organization that makes a difference in the lives of many
* Enjoy a competitive compensation package and benefits, including medical, dental, and vision insurance
* Participate in ongoing training and professional development opportunities
* Collaborate with a diverse and talented team of professionals who share your passion for excellence
**How to Apply**
If you're interested in joining our team and making a difference in the lives of many, please apply online at [www.arenaflex.com](http://www.arenaflex.com). We're an equal opportunity employer and welcome applications from qualified candidates with disabilities.
**Equal Employment Opportunity**
arenaflex will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of all federal, state, and local laws.
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