At arenaflex, we're on a mission to revolutionize the way our customers interact with our market-leading brands. As a Sky Outbound Customer Sales Representative, you'll be at the forefront of this revolution, working from the comfort of your own home and enjoying a great work-life balance. We're looking for a highly motivated and results-driven individual to join our team, and we're excited to offer a competitive salary, uncapped bonus potential, and a range of benefits that will make you feel valued and supported.
**About arenaflex**
arenaflex is a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK. We're a company that values innovation, customer satisfaction, and employee well-being, and we're committed to providing our customers with the best possible experience.
**The Role**
As a Customer Sales Representative in our busy Sky Outbound department, you'll be an ambassador for the Sky brand, working with customers to understand their needs and provide them with the right solutions. Your day-to-day responsibilities will include:
* Using your sales and communication skills to upsell products and build rapport with customers
* Getting to know customers' individual needs and putting their interests first
* Providing peace of mind by finding the right solution for every customer
* Working from home, with a 2-week training programme to learn our systems, meet your new colleagues, and perfect your sales technique
**How You'll Be Rewarded**
We believe in recognizing and rewarding our employees for their hard work and dedication. As a Sky Outbound Customer Sales Representative, you'll enjoy:
* 33 days' annual leave (including bank holidays) - plus the option to buy 5 extra days each year
* Investment in your career - development through ongoing coaching and clearly defined progression opportunities
* Employee discounts - access to discounted Sky TV and mobile packages, and discounts for loads of online and high street retailers
* Sales bonuses - each month you'll get the chance to earn some extra take-home pay
* Health and wellbeing - discounted gym membership, help towards essential healthcare costs, including dental, optical, and physiotherapy
* Pension scheme - matched employer contributions up to 5% of basic salary
* Life assurance - employer-funded cover of 4x basic salary
* A free annual D&G protection plan - access to discounted rates for family and friends too
* Incentives - regular incentives with amazing prizes to be won
* Employee assistance programme - free support and advice on relationships, physical and mental health, financial assistance, and more
* And many more benefits - including travel loans, car leasing, and Cycle to Work and Salary Finance schemes
**What to Expect**
Our 2-week training programme will give you the skills and knowledge you need to succeed in this role. You'll learn our systems, meet your new colleagues, and perfect your sales technique. We'll also provide you with all the equipment you need to work from home, but you must have broadband access.
**The Experience and Skills You Need**
To succeed in this role, you'll need:
* 1 year's continuous and targeted sales experience within the last 3 years
* A background in targeted sales and customer service
* A driven mindset with strong customer service and sales skills and a love for hitting targets
* Great communication skills - you're at ease building rapport, listening to customers, and demonstrating empathy when needed
* A team player committed to creating an excellent customer experience
* An unflappable and resilient attitude to juggle tasks
**Immediate Interviews Available**
We're excited to offer immediate interviews for this role. If you're a motivated and results-driven individual with a passion for sales and customer service, we'd love to hear from you. Apply today to find out more about this exciting opportunity.
**About arenaflex as an Employer**
arenaflex is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment, or marital/family status. Please note that we have a thorough referencing process, which includes credit and criminal record checks.
**Recruitment Process**
arenaflex works in trusted partnership with Brook Street (UK) Limited, who will be handling the recruitment process for this role. Information collected from you in relation to your application will be accessed by Brook Street under a strict duty of confidentiality, and Brook Street will be in direct contact with you in relation to any application made.
**Apply Now**
If you're ready to take the next step in your sales career and join a company that values innovation, customer satisfaction, and employee well-being, apply now to become a Sky Outbound Customer Sales Representative at arenaflex.
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