**Job Summary:**
Join arenaflex, a leading distributor of shipping, industrial, and packaging materials, as a Bilingual Customer Support Specialist in La Habra, CA. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers, providing product recommendations, and handling account inquiries using world-class technology. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
**About arenaflex:**
arenaflex is a family-owned company with over 9,000 employees across 13 locations in North America. We are committed to providing our customers with the best possible service and products. Our company culture values stability, success, and employee growth, making us an ideal place to start or continue your career.
**Why Join arenaflex?**
* **Learn and Grow:** arenaflex offers in-depth training to help you sharpen your communication and problem-solving skills.
* **Develop Your Career:** Our professional environment provides one-on-one peer mentoring and opportunities for growth in your career.
* **Connect with Colleagues:** Build strong relationships with your colleagues in our collaborative in-person setting with regular team events.
**Position Responsibilities:**
As a Bilingual Customer Support Specialist, you will be responsible for:
* Processing customer orders, making product recommendations, and handling account inquiries using world-class technology.
* Being a product and solutions expert, equipped to answer product, pricing, and shipping questions quickly and confidently.
* Building business relationships with customers over phone, email, and chat.
* Understanding customer needs and recommending arenaflex's best solutions.
* Helping customers navigate arenaflex's website and online ordering.
**Minimum Requirements:**
* High school diploma or equivalent; Bachelor's degree preferred.
* Excellent problem-solving, listening, and communication skills.
* Prior customer service experience is a plus, but if you are eager to learn, we will train you!
* Bilingual (English/Spanish) - fluent in both verbal and written forms.
**Benefits:**
* Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
* Multiple bonus programs.
* Paid holidays and generous paid time off.
* Tuition Assistance Program that covers professional continuing education.
* Employee Perks:
+ Best-in-class, clean, modern facilities.
+ First-class fitness center and nearby walking path.
**Work Environment:**
* Full-Time Hours: 12:30 PM to 9 PM, 4 weekdays and 1 weekend day.
* Fast-paced and dynamic environment with opportunities for growth and development.
**Compensation:**
* Pay from $25 to $30 per hour with significant growth and earning potential!
* Includes $2 Shift Differential.
**How to Apply:**
If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please visit our website to submit your application.
**Equal Employment Opportunity:**
arenaflex is an EEO/AA Employer/Vet/Disabled. We are committed to diversity and inclusion in the workplace.
**Contact Information:**
For more information about this opportunity, please contact us at [insert contact information].
**Apply Now:**
Don't miss this opportunity to join arenaflex as a Bilingual Customer Support Specialist. Apply now and take the first step towards a rewarding career with our company.
Apply for this job