Are you a results-driven professional with a passion for building strong relationships and driving business growth? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join arenaflex as an Experienced Customer Development Manager – Strategic Partnership & Growth in Charlotte, NC.
At arenaflex, we're more than just a company – we're a team of innovators, thinkers, and doers who are dedicated to making a meaningful impact in the beverage industry. Our secret ingredient? Our teammates. We offer a dynamic work environment, competitive pay, and a range of benefits that will make you feel valued and supported.
**Job Overview**
As an Experienced Customer Development Manager – Strategic Partnership & Growth, you'll play a critical role in driving business growth and fostering strong relationships with our customers, partners, and internal stakeholders. You'll be responsible for developing and executing strategic joint business plans with assigned customers, negotiating and maintaining partnerships, and analyzing data to identify opportunities for growth.
**Key Responsibilities**
* Develop, negotiate, and maintain strategic partnership status with customers, brand partner leads, and bottler network to ensure joint business plans are achieved
* Establish and lead cross-functional relationships with Field Operations, Product Supply, Marketing, and Revenue Generation Management to ensure alignment to respective strategic objectives
* Cultivate, maintain, and sustain ongoing relationships and attend meetings, as needed, with key external business partners, such as NRS, Brand, Bottler, and other relevant partners to drive incremental growth to objectives
* Analyze data to determine opportunities and implement tactics to reverse or sustain trends
* Develop and execute sales programs and conduct post-analysis reviews to gain an understanding of effectiveness and make adjustments as needed
**Knowledge, Skills, & Abilities**
* Ability to develop, negotiate, and execute complex and strategic joint business plans with assigned customers; strong ability to quickly bond and rapport to achieve a strategic partnership status throughout customers and system's organization
* Must have strong negotiation and persuasion skills; responsive customer service skills with a proactive mindset
* Strong organizational management skills are required. Possess the ability to collaborate with all facets of business, including Field Operations, Marketing, Product Supply, Revenue Generation Management, and the National Retail Sales Team
* Ability to develop a thorough understanding of arenaflex and customer operational strategy and execution
* Basic analytical skills are a must
* Organizational, time management, and attention to detail skills are required
* Excellent oral and written communication and presentation skills are required
* Ability to prioritize multiple assignments with time-sensitive deadlines
* Computer proficiency in MS Office, particularly MS Excel and MS PowerPoint, is a must
**Minimum Qualifications**
* Bachelor's degree (four years preferred)
* Knowledge acquired through two plus years of work experience in the beverage industry, specifically working with customers, is preferred
* Overnight travel is required to be successful in this role. Estimated at 40% travel, both day trips and some overnight
* Position location is in the Carolinas (remote employee) with an understanding that the person must be willing to travel to team, customer, bottler network, and internal meetings and visits
**Work Environment**
* Remote Employee: Home office is required
* Equal Opportunity Employer – All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law
**Career Growth Opportunities & Learning Benefits**
At arenaflex, we're committed to helping our teammates grow and develop their careers. We offer a range of training and development programs, including:
* Paid training and development opportunities
* Career advancement and growth opportunities
* Mentorship and coaching programs
* Access to industry-leading tools and technologies
**Compensation, Perks, & Benefits**
We offer a competitive salary, plus a range of benefits, including:
* Paid time off plus paid holidays
* 401(k) with company matching on a dollar-for-dollar basis
* Employee Stock Purchase Plan (ESPP)
* Group Health Insurance – Medical, Dental, Vision & Disability
* Basic and Supplemental Life Insurance
**How to Apply**
If you're a motivated and results-driven professional who is passionate about building strong relationships and driving business growth, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.
Don't miss out on this opportunity to join a dynamic team of innovators and thinkers who are shaping the future of the beverage industry. Apply now to become an Experienced Customer Development Manager – Strategic Partnership & Growth at arenaflex!
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