Note: The job is a remote job and is open to candidates in USA. Higginbotham is a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide. They have an immediate opening for an Employee Benefits Account Manager who will coordinate workflow with the sales team, service new and existing accounts, and perform sales and service functions for up-sale of existing clients.
Responsibilities
- Service assigned client base to establish rapport for in-depth client relationship
- Coordinate workflow with assigned client service representative for clients and carriers
- Coordinate bid process for existing clients for supplemental and group health products
- Meet with clients for renewal process and make recommendations in the client's best interest
- Act as a liaison between the client and third-party vendors of clients
- Coordinate management of client accounts with HPS account team
- Prepare group meeting and enrollment materials for clients
- Plan, coordinate and conduct group meetings and employee enrollments
- Effect changes in benefit plans as needed by client
- Troubleshoot and resolve escalated issues (claims, eligibility, etc.) with third party vendors on behalf of client and their employees
- Maintain quick communication with client via email/Internet/voice
- Maintain awareness of new developments, changes with various carriers and new federal/state laws
- Perform other duties as needed or required
Skills
- 3-5 years of Life & Health, customer service experience required
- General Lines - Life, Accident, Health and HMO license
Benefits
- Generous employee benefits package which includes a robust wellness program
- Employee Ownership Opportunities
- Career progression opportunity - the potential for growth within the company
- Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing.
- Employee Wellness Program
- Company paid holidays, plus PTO
Company Overview