Job Description:
• Provide operational assistance to account managers, and field sales coworkers with quote creation and order processing
• Ensure all government, customer and seller requirements are followed on orders
• Works closely with appropriate Services and Project Management team(s) on large projects
• Responsible for order management coordination on all customer rollouts
• Provide consistent status updates for orders, quotes, or other requests to sales coworkers
• Proactive interaction with customers to provide order status updates, quotes or other requests as needed
• Prepare and distribute product configurations and customer quotes utilizing online tools and CDW resources
• Promptly process orders via SPS (Sales Productivity Suite) and AS400 systems
• Manage bids entry, amend, and win bids in the Bid Router
• Facilitate and follow up on Customer Relations/ServiceNow Request
Requirements:
• 2+ years experience within Operations or Sales
• Associate degree or relevant experience
• Proficient in Microsoft Office applications
• Excellent communication skills, both oral and written
• Effective interpersonal skills
• Ability to develop trusted relationships with customers and coworkers
• Ability to balance multiple priorities simultaneously
• Proven ability to proactively collaborate and build relationships, take initiative and creatively problem solve
• Demonstrated ability to deliver exceptional customer interactions
• Proven ability to undertake and successfully complete special projects
Benefits:
• Annual bonus target of $30,000 subject to terms and conditions of plan
• Flexible work arrangements
• Professional development opportunities
Apply tot his job
Apply To this Job