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Posted May 13, 2026

**Senior Executive Administrative Assistant – Strategic Customer Solutions Team at arenaflex**

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Are you a highly skilled and experienced administrative professional looking for a challenging and rewarding role that will utilize your exceptional organizational, communication, and problem-solving skills? Do you have a passion for delivering extraordinary care and making a meaningful impact in the lives of individuals and businesses? If so, then arenaflex may be the perfect place for you! As a Senior Executive Administrative Assistant on the Strategic Customer Solutions team, you will have the opportunity to work closely with senior leaders and contribute to the success of our organization. This is a unique and exciting role that requires a high degree of confidentiality, discretion, and professionalism. If you are a self-motivated and detail-oriented individual who is looking for a new challenge, then we encourage you to apply for this role. **About arenaflex** arenaflex is a leading provider of financial services and solutions that help individuals and businesses prepare for and protect their retirement. With a rich history dating back to 1926, we have a strong commitment to delivering extraordinary care to our customers and communities. Our financial strength and caring culture extend beyond our associates into the communities we serve, making us a great place to work and a trusted partner for our customers. **Job Summary** As a Senior Executive Administrative Assistant, you will provide high-level administrative support to senior leaders and contribute to the success of our organization. This role requires a high degree of confidentiality, discretion, and professionalism, as well as exceptional organizational, communication, and problem-solving skills. You will be responsible for coordinating meetings and making travel arrangements, compiling sophisticated information for reports and presentations, and providing assistance with office procedures and processes. **Key Responsibilities** * Manage the work and community involvement calendars of senior leaders, ensuring effective use of their time and work-life balance * Make travel decisions that best fit the leader's style and calendar, and act quickly to make adjustments as needed * Compile sophisticated information for reports and presentations, and screen communications for action items and due dates * Draft responses for executive review, implementing their style into all communications * Provide assistance with office procedures or processes that help the team be more productive and efficient * Monitor departmental expenses, process expense reports in a timely manner, and monitor expense reports submitted by executives and staff for accurate reporting * Assist with budget planning and forecasting, and handle budget for meeting planning * Perform quality checks of invoices and accounts payable, and input travel expense and other expenses for payment * Take on an informal administrative subject matter expert role within the department, providing support and guidance to other administrative assistants * Keep up-to-date on Nationwide procedure changes, Human Resources policy changes, business environment, etc. that impact department-level plans * Lead special projects as assigned, and perform other responsibilities as needed **Reporting Relationships** This role will typically report to a Senior Vice President-level executive or above, and may support multiple executives and their staff. This is an individual contributor role, and the selected candidate will work closely with the SCS LT direct team, SCS staff admin, SCS Cabinet members, compliance, and other matrix business partners. **Typical Skills and Experiences** * Education: High school, vocational or technical business school studies in secretarial science; undergraduate level coursework beneficial * License/Certification/Designation: Administrative professional certification(s) such as Certified Administrative Professional (CAP) or Certified World Class Assistant (CWCA) are a plus * Experience: Typically, eight or more years related administrative experience, including at least four years of arenaflex experience at the executive support level * Knowledge, Abilities and Skills: + Knowledge of company policies and organizational structure + Solid understanding of office practices and procedures + Sound decision-making skills to evaluate, recommend, and implement solutions to work processing and office management problems + Strong communication skills to interact with all levels of leaders, associates, and external contacts + Ability to proofread for content and format accuracy + Intermediate mathematical calculation skills + Demonstrated ability to build effective business relationships **Values** Regularly and consistently demonstrates arenaflex Values. **Job Conditions** * Overtime Eligibility: Not Eligible (Exempt) * Working Conditions: Occasional travel, nonstandard or extended time as needed based on workflow and project needs * ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. **Benefits** arenaflex offers an array of benefits to fit your needs, including: * Medical/dental/vision * Life insurance * Short and long-term disability coverage * Paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date * Nine paid holidays * 8 hours of Lifetime paid time off * 8 hours of Unity Day paid time off * 401(k) with company match * Company-paid pension plan * Business casual attire * And more! To learn more about the benefits we offer, click here. **Why Join arenaflex?** arenaflex is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected, and engaged. arenaflex prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. At arenaflex, we find purpose in protecting people, businesses, and futures with extraordinary care – and we’ve been doing that since 1926. Our financial strength and caring culture extend beyond our associates into the communities we serve. You really can feel the difference at arenaflex, which is why we continue to be named one of the Fortune 100 Best Companies To Work For. Check out why others think we’re a great place to work, too, and let us know – can you see yourself at arenaflex? Apply Job! Apply for this job