Note: The job is a remote job and is open to candidates in USA. NetSuite is seeking a highly motivated and results-driven Sales Professional to join the Customer Success Services (CSS) team, focusing on expanding and growing CSS offerings within Education Accounts across North America. The role involves selling CSS offerings to prospective and existing customers, leading sales through account strategy and planning, and engaging with senior executives to deliver tailored solutions.
Responsibilities
- Lead the sales efforts to sell Oracle Customer Success Services (CSS) offerings to both prospective and existing education clients across North America. Develop and implement account strategies to drive revenue growth and client retention within large healthcare organizations
- Manage and expand relationships with key education accounts. Identify opportunities for new business and expand existing contracts by introducing Oracle’s comprehensive CSS portfolio
- Work closely with customers to understand their unique healthcare challenges and digital transformation goals. Develop comprehensive solution proposals that align with the customer’s service lifecycle and provide clear value to their business
- Lead the sales process from initial engagement to contract negotiation and closure. Accurately forecast sales opportunities, manage account resources, and ensure timely and effective execution of sales strategies
- Collaborate with internal teams to present and sell the value of Oracle’s CSS offerings. Navigate complex pricing and contract negotiations, ensuring alignment with customer needs while driving Oracle’s business objectives
- Stay current on trends in the healthcare sector, including regulations, digital health technologies, and challenges faced by education providers. Provide insights and consultative advice to customers on best practices in education IT and customer success
- Driving the implementation of CSS sales and marketing campaigns
- Generating, maturing and following up on leads
- Facilitating and nurturing Senior Management relationships to generate active sponsorship of Oracle
- Work both independently and with Oracle’s XLOB sales forces (SaaS, OCI, Application and Hardware) and key Partners to build pipeline and achieve sales quota
- Create compelling, personalized CSS propositions for targeted prospects and customers
- Become an authority in CSS Services, ensuring the team is seen as exemplars and advisors within Oracle
- Provide accurate and timely sales forecasts and other information
- Initiate demand generation and Marketing programs
- Work with designated Partners as required
Skills
- 8 years applicable experience including minimum 5 years of sales experience
- Oracle knowledge and/or knowledge of Oracle's competitors
- Has strong presentation, organization, coordination and negotiation skills
- Has good eye for business
- Works with setting priorities and creation of sales related business plans
- Easy to adapt to changes and to cultural differences
- Familiar with the culture of a US Company and follow its Business Ethics and Conducts
- Great teammate
- Fluent in English
- Willing to travel (50%)
- Bachelor degree or equivalent experience
- A professional with a technical Background (IT, Computer Science) Or with an economical background, with good technical understanding
- Has a shown sales record in the IT Industry
- Has at least 5+ years Sales experience in Products or Services, preferably in another US Company or a renowned IT company
- Has a good ratio of result-to-target over the past 5 years
- Has a high-reaching winner personality
- Ideally knows Oracle Products and Services
Benefits
- Medical, dental, and vision insurance, including expert medical opinion
- Short term disability and long term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
- 11 paid holidays
- Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal
- Voluntary benefits including auto, homeowner and pet insurance
Company Overview