Note: The job is a remote job and is open to candidates in USA. Inductive Automation is a company focused on empowering customers in industrial automation innovation. They are seeking a Senior Technical Writer I responsible for maintaining and developing user manuals and technical guides, ensuring the accuracy of technical content, and coaching newer team members.
Responsibilities
- Creating clear and concise original technical content; frequently taking highly abstract concepts and grounding them in relatable language
- Reviewing content changes submitted by the writing team, as well as external authors, with an emphasis on technical accuracy, leaning on subject matter experts as needed
- Overseeing the writing team’s ticketing workflow, ensuring product changes are properly reviewed and follow up tasks are created
- Taking lead roles on projects of moderate complexity
- Independently balancing writing team tasks with cross-divisional initiatives
- Overseeing content organization, advising other writers on strategies and approaches for document presentation
- Collecting audience feedback on our documentation to update existing content and develop new content ideas
- Coaching new team members on writing best practices
- Managing and administering written content delivery platforms, such as version control systems
- Working with management to develop and enforce department policies and standards
- Performing any other duties as assigned by documentation leadership
- Must complete Ignition Core Certification within a month of hire; preferably able to pass Gold Certification within six months of hire
Skills
- Bachelor's degree in Technical Writing, English with a technical writing emphasis, or Computer Science degree/equivalent certificate highly preferred
- 4+ years of experience in a technical writer position
- Experience with written content editing software: Word, Confluence, Framemaker, etc
- Experience with Markdown, or similar markup languages
- Familiarity with a coding language (Python, Java, C++, etc.)
- Familiarity with Git
- Familiarity with CSS
- Positive interpersonal communication skills
- Must complete Ignition Core Certification within a month of hire; preferably able to pass Gold Certification within six months of hire
Benefits
- 100% Employee Covered Health Care: Don’t pay a dime for your medical, dental, and vision insurance
- Paid Time Off: Receive paid holidays, vacation, and sick time
- 401k with Match: Save for the future with our company-matching 401k program
- World-Class Headquarters: While on-site, enjoy complimentary snacks and beverages, then challenge a friend to a game of pool, table tennis, shuffleboard, or foosball
- Adjacent Nature Reserve: On-site employees enjoy breathtaking views and adventures that energize and inspire
Company Overview
Inductive Automation, a web-based HMI system, provides clients with SQL database-centric OPC-based control and industrial reporting systems. It was founded in 2003, and is headquartered in Sacramento, California, USA, with a workforce of 201-500 employees. Its website is http://www.inductiveautomation.com.