Note: The job is a remote job and is open to candidates in USA. NetSuite, a part of Oracle Health, is transforming healthcare through intelligent and AI-powered solutions. They are seeking a highly motivated Senior Product Manager to lead product strategy and execution for AI-enabled healthcare workflow solutions, focusing on revenue cycle management and interoperability.
Responsibilities
- Define and communicate product strategy, roadmap, and priorities for AI-powered healthcare workflow solutions, including revenue cycle, interoperability, healthcare transaction services, and clinical AI capabilities
- Identify market opportunities, customer needs, regulatory requirements, and emerging AI technologies to shape product direction and investment priorities
- Translate customer feedback, workflow challenges, healthcare trends, and business objectives into clear product requirements and execution plans
- Drive product discovery, business case development, prioritization, launch planning, and commercialization activities
- Lead the end-to-end lifecycle of AI-enabled healthcare products and intelligent agents, from concept through launch and ongoing optimization
- Partner with data science, machine learning, engineering, and UX teams to define AI use cases, model requirements, evaluation criteria, and product experiences
- Guide the development of safe, effective, and clinically useful AI-powered workflows while ensuring appropriate governance, transparency, and reliability
- Define success metrics for AI products, including adoption, engagement, workflow efficiency, accuracy, customer satisfaction, and business impact
- Serve as a subject matter expert for healthcare interoperability, payer-provider workflows, healthcare transaction services, and revenue cycle operations
- Drive product capabilities supporting prior authorization, eligibility, claims, remittance, referrals, attachments, and related administrative workflows
- Partner with engineering and architecture teams to deliver secure, scalable, and compliant healthcare data exchange solutions
- Support interoperability initiatives leveraging standards such as FHIR, HL7, APIs, EDI/X12, and related healthcare exchange frameworks
- Collaborate closely with engineering, architecture, design, compliance, legal, operations, sales, marketing, and customer-facing teams
- Drive alignment across matrixed organizations and senior stakeholders to ensure successful delivery and adoption
- Support go-to-market activities including product positioning, sales enablement, customer presentations, executive briefings, and partner engagement
- Evangelize product vision and strategy with customers, solution providers, business development teams, and executive leadership
- Establish and monitor KPIs to measure customer value, product adoption, workflow outcomes, operational efficiency, AI effectiveness, and financial performance
- Identify and mitigate risks related to product delivery, AI model performance, regulatory compliance, workflow design, customer adoption, and interoperability
- Stay current on healthcare regulations, interoperability standards, AI trends, competitive offerings, and emerging technologies
Skills
- 7+ years of product management experience delivering enterprise software or healthcare technology products
- Experience defining product strategy, developing roadmaps, writing requirements, and delivering complex products from concept to launch
- Experience working with healthcare interoperability, healthcare data exchange, revenue cycle management, healthcare transaction services, or clinical workflow solutions
- Experience delivering AI/ML-powered products, intelligent automation solutions, or data-driven platforms
- Strong understanding of healthcare workflows, including payer-provider interactions, clinical workflows, or healthcare administrative transactions
- Familiarity with healthcare interoperability standards and technologies such as FHIR, HL7, APIs, EDI/X12, or related frameworks
- Experience using data, analytics, customer insights, and KPIs to drive product decisions
- Proven ability to influence cross-functional teams in a highly matrixed organization
- Excellent written, verbal, presentation, and executive communication skills
- Ability to operate independently, manage competing priorities, and make sound decisions in a fast-paced environment
- Bachelor's degree in Computer Science, Engineering, Healthcare Administration, Business, or a related field, or equivalent experience
- Direct experience with Oracle Health products, healthcare providers, payers, revenue cycle vendors, clearinghouses, or interoperability platforms
- Experience with prior authorization, claims management, eligibility verification, remittance processing, referrals, attachments, or related revenue cycle workflows
- Experience building AI-powered healthcare products, generative AI solutions, conversational AI, clinical decision support tools, or intelligent workflow automation
- Knowledge of AI/ML development lifecycles, model evaluation methodologies, and responsible AI practices
- Familiarity with healthcare privacy, security, and regulatory requirements, including HIPAA and related compliance frameworks
- Experience launching 0-to-1 products and driving market adoption
- Experience with cloud-based enterprise platforms, SaaS products, and large-scale distributed systems
- MBA, Master's degree, or equivalent advanced experience
Benefits
- Competitive benefits that support our people with flexible medical, life insurance, and retirement options
- Employees to give back to their communities through our volunteer programs
- Committed to including people with disabilities at all stages of the employment process
- If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling 1-888-404-2494 in the United States
Company Overview
NetSuite is cloud computing company dedicated to delivering business applications over the internet. It was founded in 1998, and is headquartered in Redwood Shores, California, USA, with a workforce of 10001+ employees. Its website is https://www.netsuite.com/portal/home.shtml.