Note: The job is a remote job and is open to candidates in USA. Smartsheet has been empowering teams for over 20 years and is now looking for a Senior Manager of Product Operations to lead their product organization. The role involves managing a team of Product Operations Managers, setting operational standards, and partnering with leadership to drive strategic alignment.
Responsibilities
- Lead, develop, and grow a team of Product Operations Managers across varying levels
- Design and own the product operating model: planning cycles, goals frameworks, launch process, and team rhythms
- Partner with Directors and VPs to surface operational insights that inform investment and prioritization decisions
- Set tooling strategy for product ops — drive adoption of systems (including Smartsheet) that create accountability and visibility
- Define role standards, hiring bars, and development paths for the Product Ops function
- Embed AI-augmented workflows into how the team operates; model a builder mindset
- Drive cross-functional alignment between product, engineering, design, GTM, and finance
Skills
- 8+ years in product operations, strategy & ops, or program management — with at least 2–3 years in people management
- Deep experience designing operational systems that scale across a product org
- Strong executive communication: you can present operational complexity at the VP and CPO level without losing the nuance
- Track record of building and developing high-performing ops teams
- Data-driven and outcome-oriented — you connect operational decisions to business metrics
- Experience influencing without authority across multiple functions and org levels
- Experience building or scaling a Product Ops function from the ground up
- Familiarity with AI tooling strategy in an operational context
- Background in GTM or launch operations at a SaaS or platform company
Benefits
- Employer subsidized medical/vision and dental coverage for full-time employees
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Sick Time Off
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 paid holidays per year
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location in the U.S. (role specific)
- Market competitive incentive opportunity
Company Overview
Smartsheet is a cloud-based work management platform that empowers collaboration, drives better decision-making, and accelerates innovation. It was founded in 2005, and is headquartered in Bellevue, Washington, USA, with a workforce of 1001-5000 employees. Its website is https://www.smartsheet.com.Company H1B Sponsorship
Smartsheet has a track record of offering H1B sponsorships, with 10 in 2026, 54 in 2025, 58 in 2024, 46 in 2023, 57 in 2022, 32 in 2021, 41 in 2020. Please note that this does not guarantee sponsorship for this specific role.