Note: The job is a remote job and is open to candidates in USA. X4 Life Sciences is a rapidly growing healthcare technology company transforming how healthcare organizations manage operational and compliance workflows. They are seeking a Senior Implementation Project Manager to lead enterprise SaaS implementations, ensuring successful customer onboarding and deployment projects while acting as the primary point of contact throughout the implementation lifecycle.
Responsibilities
- Leading multiple enterprise software implementations simultaneously, from project kickoff through successful go-live
- Building and managing project plans, timelines, milestones, dependencies, and risk mitigation strategies
- Partnering directly with customer stakeholders across IT, Operations, Clinical, Compliance, and Executive teams
- Coordinating closely with internal Product, Engineering, and Solutions teams to ensure customer requirements are successfully delivered
- Facilitating discovery workshops, training sessions, user acceptance testing, and launch readiness activities
- Proactively identifying project risks, resolving blockers, and maintaining clear communication with all stakeholders
- Tracking implementation success metrics and providing regular project updates to both customers and internal leadership
- Acting as a trusted advisor to customers by sharing industry best practices and helping them maximize platform adoption
- Contributing to the continuous improvement of implementation processes, playbooks, and customer onboarding methodologies
- Supporting and mentoring less experienced members of the implementation team
Skills
- 5+ years of project management experience, including at least 3 years delivering SaaS implementation projects for enterprise customers
- Proven success managing multiple concurrent customer deployments in a dynamic environment
- Exceptional stakeholder management and communication skills, with the confidence to engage senior leadership and executive-level customers
- Strong experience using modern project management and collaboration tools such as Jira, Asana, Linear, Notion, or similar platforms
- Technical understanding of software integrations and APIs, with the ability to translate technical requirements between customers and engineering teams
- Strong organisational skills, attention to detail, and a proactive approach to problem-solving
- PMP, CAPM, PMI-ACP, or similar project management certification
- Experience within healthcare technology, digital health, telehealth, healthcare operations, workforce management, or compliance-focused software environments
- Exposure to credentialing, provider management, healthcare compliance, or regulated technology platforms
- Previous experience working within a high-growth SaaS company or startup environment
Benefits
- Join a business experiencing significant growth within the healthcare technology sector
- Work alongside a highly talented leadership team with a clear vision for scale
- Take ownership of strategic, customer-facing projects that directly influence business success
- Enjoy the flexibility of a fully remote working environment
- Be part of a company where your ideas, input, and expertise will genuinely shape future processes and customer outcomes
- Access strong career progression opportunities as the organization continues to expand
Company Overview
X4 Life Sciences is a recruitment agency that offers consulting and talent solutions to organizations. It was founded in 2008, and is headquartered in London, England, GBR, with a workforce of 51-200 employees. Its website is https://www.x4lifesciences.com.