Remote Receptionist for California Law Firm | Full-Time | Bilingual English–Spanish - Contract to Hire

✨ Join One of California's Fastest-Growing Consumer Rights Firms as a Receptionist (Fully Remote | $10–$14/hr | Full-Time) American Lemon Law Group, LLP (ALLG) is one of California's fastest-growing consumer rights law firms. We are seeking a professional, bilingual Receptionist to serve as the voice of our firm and the first point of contact for our clients. This is a structured, fast-paced role that requires exceptional communication skills, attention to detail, and reliability. If you thrive in a client-focused environment, take pride in your work, and are looking for a long-term opportunity with a growing legal team, we'd love to hear from you! Position Details • Job Title: Receptionist • Employment Type: Full-Time • Schedule: Monday through Friday, 8:30 AM – 5:30 PM PST • Compensation: $10 – $14/hour • English: Fluent/Native-Level • Spanish: Required • Location: Fully Remote (Must be available during PST hours) Key Responsibilities • Answer all incoming calls promptly, professionally, and courteously • Gather essential caller information and transfer calls to the appropriate team member • Respond promptly to Microsoft Teams messages throughout the workday • Maintain a calm, clear, and professional demeanor on every call • Manage and distribute incoming faxes from the firm's virtual mailroom • Maintain accurate records of all incoming calls and communications • Monitor voicemail messages and promptly notify the appropriate attorney or team member • Prepare and send end-of-day message recaps to the team • Serve as a positive and professional first impression for clients and prospective clients ✅ Qualifications • Bilingual English and Spanish (Required) • Fluent or native-level English speaking, listening, and writing skills • Strong verbal communication and customer service skills • Excellent attention to detail and organizational abilities • Ability to multitask and prioritize in a fast-paced environment • Strong sense of professionalism, reliability, and accountability • Ability to handle confidential information with discretion • Self-motivated and capable of working independently in a remote environment • Virtual Assistant or Receptionist experience is a plus • Legal industry experience is a plus but not required Tech Proficiency Applicants should be comfortable working with: • Microsoft Office 365 (Outlook, Teams, Word, Excel) • RingCentral • Filevine (Preferred) • Virtual fax and communication systems • Cloud-based software and remote work tools • General computer and digital communication platforms Remote Work Requirements • Reliable high-speed internet connection • Quiet, distraction-free workspace • Backup power source or generator is a strong plus • Consistent availability during scheduled working hours • Professional home office setup suitable for handling client communications Compensation & Benefits • $10 – $14/hour • Performance-Based Bonus Opportunities • Fully Remote Position • Long-Term Career Opportunity • Stable, Growing Law Firm • Supportive and Collaborative Team Environment • Opportunities for Growth and Advancement Bring your professionalism and communication skills. We'll provide the opportunity to grow with one of California's leading consumer rights firms.