Note: The job is a remote job and is open to candidates in USA. GXO Logistics, Inc. is a leading provider of cutting-edge supply chain solutions, constantly seeking talented individuals to enhance their operations. As a Program Operations Coordinator, you will analyze and develop plans to improve product workflow, support strategic initiatives, and ensure operational success in Data Center management.
Responsibilities
- Identify ML server/rack requirements and coordinate delivery to ensure Data Center capacity and company requirements are met in a timely manner
- Provide dedicated program management support, including deployment issue resolution, program performance monitoring, and adherence to Service Level Agreements (SLAs)
- Ensure maximum efficiency and optimization in rack integration and hardware movement to ensure attainment of operational success, efficiency, and quality goals
- Properly monitor critical infrastructure shipments to ensure on-time accurate, and satisfactory deliveries; troubleshoot and resolve supply chain discrepancies as needed
- Communicate with Engineering, Core Enablement functional workstream owners, and the management team to ensure achievement of technical deployment goals and objectives
- Handle stakeholder expectations and provide recommendations for ML infrastructure strategic initiatives and long-range goals
- Identify strategies to increase asset utilization from internal clients and/or to better manage existing rack space opportunities
- Correctly enter data into the Data Center applicable applications/programs tools and maintain/generate required reports
- Properly process, audit, and file various documentation related to Core Enablement activities
- Support a Lean culture within the server staging and data center workflow
Skills
- Bachelor's degree or equivalent related work or military experience
- Ability to travel up to 75% of the time
- Must possess a REAL ID-compliant driver's license or passport to comply with federal travel regulations
- Familiarity and ability to comply with TSA security procedures
- Ability to travel domestically via road, rail and air as required for the role and pursuant to Company travel and expense requirements
- Lift objects of various shapes, sizes and weights
- Stand, sit or walk for extended periods of time
- Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
- Handle or manage tools or equipment
- Tolerate hot or cold warehouse environments
- 2 years of experience in Data Center operations, ML hardware logistics, or supply chain
- Project management experience and knowledge of the high-density server/rack vertical
- Experience with Microsoft Office and DCIM/Inventory Management software
- A highly organized and detail-oriented work style with a proactive and professional attitude
- Excellent creative thinking and problem-solving skills; able to be conclusive, results-oriented, and strategic in thinking regarding technical constraints
- The ability to work with minimal supervision, maintain confidentiality when appropriate, produce accurate output, and meet deadlines
- The ability to build and maintain effective, reciprocal work relationships within and outside of the company (specifically with Infrastructure teams)
Benefits
- Full health insurance (medical, dental and vision)
- 401(k)
- Life insurance
- Disability
Company Overview