Note: The job is a remote job and is open to candidates in USA. Helm is seeking a Mopar Express Lane Dealer Consultant, responsible for installing, training, and coaching dealership staff on Mopar Express Lane functions. The role involves conducting training sessions, implementing processes, and ensuring adherence to factory guidelines across assigned dealerships.
Responsibilities
- Provide training, coaching, and counseling to dealership personnel
- Maintain adherence to factory guidelines and Mopar Express Lane programs
- Develop and implement processes in dealerships
- Generate action plans and review them with upper management
- Measure performance using supplied reporting systems and apply benchmarks for success (Salesforce, Profit, CX, Tires/Parts, MVP, MSER, and other assigned programs)
- Plan all travel within company guidelines
- Report on all travel and training plans to the assigned field manager weekly if required
- Manage daily activities in and out of dealerships and report all workday activities to the assigned field manager
- Present, facilitate, and provide program training or guidance to large groups
- Prospect and review programs with dealer management staff or ownership to gain additional program growth
- Keep documented activity of assigned dealerships, including store visits and program progression
- Communicate any roadblocks or concerns to field managers regularly
- Maintain a professional appearance, including business casual dress and clean personal hygiene
- Perform additional job duties as assigned and subject to change with management approval or direction
Skills
- Five plus (5+) years of experience with Express Service Program in OEM Dealer or Retail environment or equivalent experience
- Proficient in car and truck maintenance and repair
- Experience with on-site dealership training
- Microsoft Office 365: Proficient in Outlook, Word, Excel, and PowerPoint
- Strong documentation and communication skills
- Ability to travel up to 95% with overnights required
Benefits
- Medical, dental, & vision benefits
- Company paid life insurance
- Flexible time off
- 10 paid holidays per year
Company Overview