Note: The job is a remote job and is open to candidates in USA. Good Reason Houston is dedicated to ensuring that every child in Houston has access to a world-class public education. The Manager, Advancement Data & Operations will enhance fundraising efforts through data management, oversee operational processes, and support the Advancement team in optimizing donor engagement and collaboration.
Responsibilities
- Monitor database performance and optimize queries to enhance user experience and reporting capabilities
- Coordinate information sharing and collect key information and data cross functionally
- Ensure data integrity of donor databases, including communications logs, data entry, gift acknowledgement, reporting, etc
- Implement and uphold best practices for data security and privacy, ensuring compliance with relevant regulations
- Lead system transitions with a focus on user adoption, standardized workflows, and minimal disruption
- Train and onboard cross-functional team members on system use and best practices; provide ongoing support
- Develop and maintain clear protocols for data entry, management, and reporting to ensure consistency while promoting data security and privacy best practices
- Conduct regular audits to maintain data quality and compliance with policies and regulations
- Develop and maintain a comprehensive portfolio of donor and prospect data to support fundraising strategies
- Gather and analyze detailed information about prospects and donors including donor demographics, giving history, engagement data, as well as prospect information: Potential giving capacity, philanthropic interests, connections to the organization
- Manage resources and processes for wealth screening donors and prospects to focus fundraising efforts on high-potential donors, tailor communication strategies based on individual giving capacities, and identify major gift prospects
- Utilizing wealth screening and prospect research to establish a manageable prospect pool and strategically assigning prospects to frontline fundraisers and optimize donor engagement strategies
- Collaborate with frontline fundraising staff to optimize portfolio management and donor prospecting in order to effectively establish multi-year revenue generating donor relationships
- Generate regular and ad-hoc reports for senior leadership and board members, showcasing key performance indicators related to fundraising efforts and donor engagement
- Utilize data visualization tools to present complex data insights in an understandable format for stakeholders
- Assist in the development of dashboards and performance metrics to track progress against fundraising goals
- Identify follow-up needs and assign tasks as needed to ensure all necessary information is collected and reported
- Oversee the on-going, accurate, and timely processing of all donations, including cash, pledges, and in-kind gifts
- Collaborate with the Finance and Operations team concerning reconciliation processes with the finance department to ensure alignment between fundraising and financial records
- Maintain documentation of gift processing procedures to ensure consistency and transparency
- Ensure impeccable donor stewardship (timely gift acknowledgements, sufficient appreciation outreach, meet progress reporting and update meeting requirements and requests, etc.)
- Provide donors with necessary documentation to facilitate and process giving (i.e. invoices, receipts, annual tax-letters, etc.)
Skills
- Bachelor's degree required
- Strong knowledge and experience in Blackbaud Raiser's Edge NXT and ability to manage with a high level of accuracy and data security practices
- At least 3 years of experience in data management
- Proficient in data analysis and reporting tools (e.g., Excel, Tableau)
- Exceptional personal ownership for meeting goals and track record of follow-through
- Proficiency with MS Excel, Outlook, PowerPoint, and Word required
- Passion about the mission, vision, and goals of Good Reason Houston and how this position contributes to the Advancement team's success
- Excellent organizational and project management skills, with the ability to manage multiple priorities
- Strong interpersonal and communication skills, with a focus on collaboration and teamwork
- Attention to detail and a commitment to maintaining data integrity and confidentiality
- Specialization in data management, information technology, business administration, or a related field preferred
- Experience in data management, preferably in a nonprofit or fundraising capacity
Benefits
- 401(k) (automatic 3% employer contribution)
- Life, medical, dental and vision insurance packages
- Each employee accrues 35 paid time off days per calendar year in addition to the 19 paid holidays per year.
- Good Reason Houston is an office-based organization, but allows for virtual work on Mondays and Fridays.
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