Note: The job is a remote job and is open to candidates in USA. Honeywell is a leading software-industrial company that helps organizations solve complex challenges in automation and energy transition. The Global Account Manager will manage and grow key accounts, driving revenue growth and enhancing customer satisfaction through strong relationships and tailored solutions.
Responsibilities
- Develop and execute global account plans aligned with regions to drive growth via short- and long-term initiatives
- Build and maintain strong relationships with C-level and key decision makers in major hotel brand accounts and allied ownership/consultants globally
- Drive net new growth and expand share of wallet for the assigned account globally
- Grow the share of wallet and net new growth for the assigned global hospitality accounts, serving as the primary point of contact for customer relationships
- Build and maintain strong relationships with key stakeholders in the accounts globally, understanding their business needs and providing tailored technology solutions
- Collaborate with Portfolio, marketing and GTM leader along with the regional team to codevelop solutions with the assigned account
- Enable regional sales team to win opportunities for assigned accounts by driving strategic influence and ensuring pipeline sufficiency and continuously improve win rate
- Identify and close net new opportunities within assigned accounts and track the top opportunities globally
- Collaborate with the regional sales team to ensure consistent customer experience through solutions, execution (direct/indirect) and pricing
- Set up regional MOS to track progress, risks and opportunities for assigned accounts
- Implement customer success strategies to ensure adoption, satisfaction, and retention of Honeywell solutions at your assigned account
- Understand the Honeywell hospitality building automation solutions to drive consultative solution selling
- Understand the customer requirements and translate them into tailored solutions (integrated offerings) with the global portfolio, engineering, marketing and GTM leads for the assigned account
- Stay current on emerging technologies and continuously update the competitive landscape for the assigned account
- Partner with the strategic account customers on new initiatives and pilots to drive NPI growth
- Lead pricing, contract and legal discussions ensuring profitability and compliance with the internal policies
- Track account performance metrics and drive forecast accuracy, revenue targets and margin targets
- Harmonize contract structure across regions while adapting to local requirements
Skills
- Minimum of 6 or more years of experience in account management or sales, with a proven track record of managing key accounts and driving revenue growth
- Proficient in CRM software and Microsoft Office Suite
- Strong communication and negotiation skills
- Ability to build and maintain strong relationships with customers and internal stakeholders
- Strategic thinking and problem-solving abilities
- Strong business acumen and understanding of market dynamics
- Ability to effectively manage multiple accounts and prioritize tasks
- Customer-focused mindset with a passion for delivering exceptional service
- Bachelor's Degree in Business Administration, Marketing, or a related field
- Desired experience in managing key accounts in the building automation industry
Benefits
- Employer-subsidized Medical, Dental, Vision, and Life Insurance
- Short-Term and Long-Term Disability
- 401(k) match
- Flexible Spending Accounts
- Health Savings Accounts
- EAP
- Educational Assistance
- Parental Leave
- Paid Time Off (for vacation, personal business, sick time, and parental leave)
- 12 Paid Holidays
Company Overview
Company H1B Sponsorship