Note: The job is a remote job and is open to candidates in USA. SupplyHouse.com is an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies. They are seeking a Fulfillment Continuous Improvement Specialist to join their Operations Team, focusing on identifying and eliminating process inefficiencies in supply chain operations using Lean Six Sigma principles.
Responsibilities
- Analyze supply chain processes to identify inefficiencies and areas for improvement
- Apply Lean/Six Sigma tools (DMAIC, 5 Whys, fishbone diagrams) to support root cause analysis
- Identify and eliminate waste and non-value-added activities across the value stream
- Document and maintain standard work to ensure sustainability of improvements
- Use data analysis tools to evaluate performance metrics and identify trends
- Prepare reports and dashboards to communicate findings to stakeholders
- Ensure data accuracy through validation and standardized metric definitions
- Collaborate with cross-functional teams to ensure alignment on CI initiatives
- Facilitate workshops and training sessions to promote a culture of continuous improvement
- Apply structured problem-solving frameworks (A3, DMAIC) to ensure clarity and stakeholder alignment
- Conduct Gemba walks to engage frontline teams, understand processes, and drive improvements at the source
- Support cross-functional CI projects within the supply chain from initiation through completion
- Track project milestones and deliverables to help ensure timelines and budgets are met
Skills
- Associate's degree in Business, Analytics, Engineering, or related field
- Yellow Belt or Green Belt Six Sigma certification, or 1+ years of hands-on Lean Six Sigma experience
- Experience in operations management, including process improvement, workflow optimization, or cross-functional team coordination
- Experience applying Lean Six Sigma methodologies to identify inefficiencies, reduce waste, and drive continuous improvement initiatives
- Experience in supply chain management, including vendor coordination, inventory control, or logistics planning within a distribution or fulfillment environment
Benefits
- Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
- 401(k) with up to 4% company match
- Paid vacation, sick time, and holidays
- Company-paid basic life insurance and long-term disability
- Discounted auto, home, and pet insurance programs
- Flexible Spending Account (FSA)
- Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
- Company-provided equipment and one-time $250 work from home stipend
- $750 annual professional development budget
- $25 monthly Grubhub credit
- Company rewards and recognition program
- Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments
- Wellness initiatives
- Flex-Time Policy
- Annual merit and bonus opportunities
- Hands-on training
- Diversity and inclusion initiatives
- Internal mobility options
- Professional development budget
- Donation drives
- Employee-nominated contributions
- Support for non-profit organizations
- Volunteer Paid Time Off
- Monthly town halls
- Regular 1:1 check-ins
- Employee listening initiatives
- Company-wide ideas form
Company Overview
SupplyHouse is an online plumbing, heating, and HVAC distributor, carrying 150,000 products from top manufacturers. It was founded in 2004, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is http://www.supplyhouse.com/.