Note: The job is a remote job and is open to candidates in USA. Tungsten Automation is seeking an Enablement Program Manager to develop and maintain training programs for customer-facing employees and partners. The role involves collaborating with sales leadership and cross-functional teams to create strategic enablement programs and ensure their effectiveness in meeting corporate objectives.
Responsibilities
- Interface with Sales leadership and cross-functional teams across Tungsten Automation to create strategic enablement programs and effective training offerings that align directly with the achievement of strategic corporate objectives
- Develop and lead the successful execution of Sales Enablement plans, and supporting programs, in conjunction with regional Sales leadership, Product Marketing, Field & Channel Marketing, Presales, Channel Sales & Strategic Alliances
- Work directly with Product Marketing and Industry Marketing to help identify and establish comprehensive enablement programs that support the launch of important product releases and new line of business solutions
- Ensure Sales Enablement programs are understood and well-received by target constituents
- For each sales enablement program and/or initiative, work with the cross-functional team to determine the best content development strategy and sales-specific education and training
- Provide programs and services to ramp Sales new hires to productivity in under nine months and supports and mentors those new hires throughout their onboarding process
- Determine opportunities for improving the sales learning experience, and identify innovative techniques for delivery and consumption
- Measure and report on the effectiveness of Sales Enablement investments and the programs conducted
- Respond to internal Sales Enablement requests and ensure all circumstances and requirements are considered when making recommendations for new projects that impact business systems, processes, procedures and policies
- Establish an effective methodology to capture, analyze and prioritize new requests for changes to systems, processes and policies
- Utilize AI-enabled tools (e.g., chatbots, document automation, analytics assistants) to improve efficiency, accuracy, and streamline routine tasks while following company AI governance and data privacy standards
- Assume Additional Responsibilities As Assigned
Skills
- 5+ years of experience designing, selling, or demonstrating enterprise technical solutions, with a focus on AP, AR, and Payments automation
- Expertise in Accounts Payable, Accounts Receivable, and Payments automation, including e-Invoicing, tax determination, and compliance with country-specific mandates
- Strong understanding of ERP systems (e.g., SAP, Oracle, NetSuite, Microsoft Dynamics, Workday, JD Edwards, PeopleSoft) and their integration with automation platforms
- Hands-on experience with AI/ML solutions, including Agentic AI, MCP, Knowledge Graph, and Intelligent Knowledge Discovery and Search
- Proficiency in modern development tools (e.g., Python, JavaScript, CSS/HTML/XML, C#/.NET)
- Deep knowledge of system architecture, cloud architecture, and integration for enterprise solutions
- Proven ability to translate complex technical concepts into business value for senior business audiences
- Strong consultative selling skills, with the ability to lead discovery sessions and align solutions to customer needs
- Experience creating and delivering tailored product demonstrations to diverse enterprise personas
- Exceptional communication and presentation skills, with the ability to engage technical and non-technical stakeholders
- Ability to manage multiple priorities and work effectively in a dynamic, fast-paced environment
- Track record of leading complex sales or implementations ($1M+)
- Experience with global compliance mandates, including e-Invoicing and tax regulations
- Proven ability to architect automation solutions at scale
- Bachelor's degree in a technical field or equivalent experience
- Skills in prompting AI systems and assessing output quality
- Ability to leverage AI to ideate, develop, and scale to the needs of their department
Company Overview
Digitally Transform Your Information-Intensive Workflows. It is a sub-organization of Lexmark Enterprise Software. It was founded in 1991, and is headquartered in Irvine, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.tungstenautomation.com.