Note: The job is a remote job and is open to candidates in USA. BlazerWorks is focused on supporting K–12 education client relationships, and they are seeking a District Talent Specialist to assist in daily client service delivery and account strategies. This role will be pivotal in ensuring smooth operations and exceptional client experiences by acting as a liaison between clients, internal teams, and supplier partners.
Responsibilities
- Serve as first point of contact for district staff and supplier partners
- Support assigned District Partner Specialists in managing district relationships, communications, and follow-ups with key stakeholders
- Coordinate and prepare materials collaborating with service delivery team for client meetings, Blazer review, vendor reviews, and adoption check-ins
- Respond to client inquiries and requests, ensuring timely communication and issue resolution in collaboration with internal teams
- Ensure all contracted staff start on time, has proper information for the first day
- Manages and communicates with all stakeholders to ensure full utilization of contracted staff
- Track and report on adoption, usage, and renewal readiness metrics
- Identify trends or risks in client data and surface insights to the District Partner Specialist
- Support client expansion and cross-selling initiatives by delivering exceptional service delivery, building and nurturing client relations, gathering client intelligence, , and tracking outcomes
- Help maintain accurate forecasting and pipeline data in CRM systems (Bullhorn, Upglide)
- Work closely with internal teams (Sales, Fulfillment, Customer Success, Marketing, Operations) to coordinate client deliverables and resolve issues
- Contribute to documentation, reporting, and process improvements that enhance client success and team efficiency
- Supports supplier partner collaboration to ensure all district needs are filled
- Ensures timely and proactive communication with supplier partners concerning both current and future placements
- Builds a comprehensive understanding of supplier partner challenges and collaborates with the District Partner Specialist to ensure timely and effective resolution
- Identifies supplier partner issues and partners with the District Partner Specialist to drive swift and effective solutions
- Communicate first-day instructions to supplier partners for all new placements
Skills
- Bachelor's degree or equivalent combination of education and experience
- 1+ years of experience in account support, client success, or sales coordination, preferably in the education or service sectors
- Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines
- Excellent communication and interpersonal skills; confident in interacting with internal and external stakeholders
- Analytical and data-oriented mindset — comfortable contributing to reports
- Proficiency in CRM tools (e.g., Bullhorn, Upglide) and productivity software (Microsoft Office, Google Workspace)
- Exposure to the K–12 or education technology market
- Experience supporting account managers or sales teams
- Demonstrated interest in growing into a client-facing, strategic account management role
- Adaptable and resourceful in a dynamic, fast-paced environment
- Experience with VMS (Vendor Management System) platforms
Company Overview