Note: The job is a remote job and is open to candidates in USA. Chemtrade is a company focused on chemical sales and marketing, seeking a Corporate Account Manager to handle key customers in Western Canada and Western US. The role involves developing and optimizing sales strategies for ElectroChem chemicals and maintaining critical customer relationships.
Responsibilities
- Develop and maintain relationships with existing and potential customers in the territory in order to understand needs, gain market knowledge and recommend actions
- Ensure relationships with end-use customers are favorable. Take appropriate action, where necessary, if customer is dissatisfied with any aspect of Chemtrade service
- Independently develop/implement specific account by account tactical strategy to exceed contribution/margin plan, focusing on key criteria of volume, selling price, freight optimization and customer tank car hold time
- Develop, analyze and negotiate sales agreements at strategic accounts with input from management in order to meet corporate objectives
- Answer customer’s requests regarding their operation problems related directly or indirectly to the use of our products
- Conscientiously review and communicate potential opportunities that add value to the current business strategies or fit the growth strategy
- Effectively manage sales processes including: effective communication with customers (price change notifications, quotations, etc.) territory management and planning, budgeting and forecasting, call reports, expenses, etc
- Communicates to the business factors that affect market conditions including competitive activity/pricing, end use/industry knowledge, environmental issues and their integration with CHEMTRADE business strategies. Uses this information to optimize decisions
- Proactively coordinate with operations, distribution, customer service, technical and quality functions to resolve customer issues and successfully implement business strategy
- Coordinate with accounting personnel to keep customer accounts receivable current
- Understand and analyze the cost structure, supply chain, inventory balance in order to meet customer requirements, structure new deals and maximize value
- Understands all costs components which impact cost of doing business with the customer. Optimally utilizes resources available to remain within assigned budget
- Work/Coordinate projects to develop new business or support our business along with the Sales/Marketing Department
Skills
- Degree in Business, Chemistry, Engineering or Environmental Sciences
- Minimum of 10-15 years of experience in chemical sales and marketing, preferably within the Pulp & Paper Industry
- Valid driver's license is required
- Valid passport
- Ability to travel between 50-70% of the time
- Strong computer skills (SAP, Office)
- Proven verbal and interpersonal communication skills
- Leader that can influence & drive actions with the ability to collaborate across various functions to achieve results
- Strong negotiating skills
- Proficient in proposing actions, identifying and illustrating opportunities, making recommendations and presenting them
- Solution oriented mindset driven by natural curiosity
- Commercial mindset (customer centric)
- MBA would be considered a strong asset
Benefits
- Bonuses
- Benefits
- Pension contributions
- Other incentives
- Employee Resource Groups (ERGs)
- Family-friendly benefits
- Opportunities for career growth and advancement
Company Overview