Note: The job is a remote job and is open to candidates in USA. OCHIN, Inc. is a nonprofit leader in health care innovation, focused on expanding patient access and improving health in underserved communities. They are hiring an Apprentice Epic Clinical Analyst, an entry-level role that provides hands-on experience in supporting the implementation and maintenance of Epic Electronic Health Record applications while assisting in system build, testing, and end-user support.
Responsibilities
- Assist with Epic Configuration: Support customization and configuration of Epic applications to meet organizational needs
- Workflow Analysis: Observe and document clinical and administrative workflows to understand system requirements
- Testing & Validation: Participate in testing new builds, upgrades, and patches to ensure accuracy and functionality
- End-User Support: Help troubleshoot basic issues and escalate complex problems to experienced analysts
- Training Support: Assist in creating user guides and training materials for member staff
- Documentation: Maintain detailed records of system changes, workflows, and troubleshooting steps
- Collaboration: Work closely with experienced analysts and clinical teams to learn best practices in healthcare IT
- Engage in training and development activities to build analytical and technical skills
- Other duties as assigned
Skills
- Epic proficiency in Clinical Applications must be obtained within 60-days of employment
- Interest in data analysis, problem solving and continuous learning
- Basic understanding of healthcare operations and EHR systems
- Strong analytical and problem-solving skills
- Excellent communication, collaboration, and organizational skills
- Strong computer literacy and willingness to learn new tools and systems
- Strong attention to detail and ability to follow instructions
- Prior to moving forward to the team interview, all candidates are required to complete a 50–60-minute competency assessment
- Ability to work independently and efficiently from a home office environment
- High Speed Internet Service
- It is a requirement that employees work in a distraction free workplace
- COVID-19 Vaccination Requirement: OCHIN requires all employees to be vaccinated with a COVID-19 vaccine
- Completion of an OCHIN workforce training program or similar experience (e.g., prior role within OCHIN, member site, or similar organization) preferred
Benefits
- We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and opportunity for professional advancement.
- OCHIN is a 100% remote organization with no physical corporate office location.
- Ability to work independently and efficiently from a home office environment
- High Speed Internet Service
- It is a requirement that employees work in a distraction free workplace
- COVID-19 Vaccination Requirement: To keep our colleagues, members, and communities safe, OCHIN requires all employees—including remote employees, contractors, interns, and new hires—to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.
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