Note: The job is a remote job and is open to candidates in USA. Marco Technologies is focused on delivering AI-driven solutions to meet client and internal business needs. The AI Solutions Engineer role involves building, deploying, and supporting AI systems, collaborating closely with various teams to ensure successful integration and implementation of AI capabilities.
Responsibilities
- Develop and support AI-based managed services and Digital Employee offerings from prototype through production deployment - building and deploying AI Employees that perform real work across business functions, not demos or prototypes, but systems used in production
- Engineer agentic systems with memory, tools, and orchestration, working alongside architects to bring advanced AI designs to life
- Help define the future Digital Workforce platform, delivering solutions both internally at Marco and externally as client-facing services
- Build and implement AI-driven solutions with a focus on LLMs, generative AI, AI agents, and automation platforms from leading providers
- Execute on defined solution architectures by developing, integrating, and deploying AI systems in real-world environments
- Design and deliver proof-of-concept implementations to validate AI use cases, technical feasibility, and business value
- Collaborate with AI Architects, Innovation, engineering, and operations teams to implement scalable, secure, and supportable solutions
- Integrate AI solutions into client environments, including APIs, business systems, and automation platforms
- Ensure AI solutions align with client business objectives, governance requirements, security best practices, and responsible AI principles
- Support client engagements including technical discussions, solution implementation, pilots, and ongoing optimization
- Translate complex AI concepts into clear, practical guidance for internal stakeholders and client audiences
- Contribute to documentation, enablement materials, and internal training related to AI offerings
- Continuously monitor emerging tools, frameworks, and best practices to improve solution delivery and execution
- Participate in cross-functional planning sessions to align AI initiatives with business strategy and client needs
Skills
- Bachelor's degree in Computer Science, Information Technology, Data Science, or a closely related discipline
- 3-6+ years of experience in software engineering, solution implementation, automation, or related technical roles
- Hands-on experience building or implementing artificial intelligence, machine learning, generative AI, or large language model (LLM)-based systems
- Experience developing and integrating APIs, automation workflows, or distributed systems in production environments
- Hands-on experience building and deploying AI solutions, including large language models (LLMs), agent-based systems, and automation workflows
- Proficiency in software development and integration (e.g., Python, APIs, SDKs, or equivalent modern development tools)
- Experience working with cloud platforms and modern application architectures (cloud-native or hybrid environments)
- Ability to implement and integrate AI solutions into business processes and existing technology ecosystems
- Strong problem-solving skills with the ability to move from concept to working solution quickly
- Effective communication skills, with the ability to explain technical concepts to both technical and non-technical audiences
- Proven ability to collaborate across engineering, innovation, sales, and delivery teams
- Demonstrated curiosity and commitment to continuous learning in a rapidly evolving AI landscape
- Ability to balance rapid experimentation with building stable, supportable solutions
- Relevant certifications related to cloud platforms, AI/ML, or software engineering are preferred but not required
Benefits
- For detailed information about our benefits, please visit our careers page at www.marconet.com/careers.
- This is a remote-eligible position
Company Overview
Marco is a technology services company that specializes in hosted/cloud services, managed services, business IT services. It was founded in 1973, and is headquartered in Saint Cloud, Minnesota, USA, with a workforce of 1001-5000 employees. Its website is https://www.marconet.com/.