Note: The job is a remote job and is open to candidates in USA. TRUFF is a premium truffle-infused condiments brand that has rapidly grown since its inception. The Account Manager - Natural Channel will manage day-to-day sales operations, drive growth, and build strong relationships with retail customers in the Natural Channel.
Responsibilities
- Build annual account plans (revenue, distribution, promo targets) aligned to growth goals for accounts
- Forecast volume, promo lift, and trade needs with accuracy
- Define KPIs and tracking to drive execution
- Own day-to-day customer relationships and sell-in (new items, packaging, innovation)
- Develops and maintains strategic long-term, value crafting relationships with customers to accomplish organic growth and long-term company objectives
- Execute promo calendars and in-store activation with Marketing/Trade
- Coordinate cross functionally to meet customer deadlines
- Use syndicated/retailer insights and category trends to inform plans
- Expand distribution, win secondary placements, and drive incremental volume
- National and Distributor Trade Show management and execution
- Deliver data-driven sell stories/category reviews; represent TRUFF at key meetings and events
- Lead broker partner relationships to maximize results
- Manage trade budgets for ROI; track deductions, promo efficiency, and sales
- Analyzes market potential, problems, and opportunities for attention and outlines action plans for their attainments
- Forecasts sales and promotions for specific accounts on existing and new products on a monthly basis
- Anticipate forecast/relationship risks; propose mitigations
- Ensure compliance with customer terms, contracts, and promo guidelines
- Monitor execution across supply chain/retail and resolve issues fast
Skills
- 3-5 years of progressive sales experience in CPG, ideally within Food & Beverage, managing regional natural channel accounts
- Strong understanding of retail customer dynamics, promotional strategy, and trade spend management
- Experience working with and managing brokers, and direct retailers (small and large)
- Track record of managing and growing accounts in small/medium sized fast-scaling brands
- Proficiency in syndicated data tools (Nielsen/IRI/SPINS) and retailer-specific portals
- Experience managing customer-specific P&L and delivering against ambitious revenue targets
- Possess excellent interpersonal, listening, verbal, presentation, attention to detail and written communication skills
- Ability to organize and manage time efficiently and effectively
- Self-starter who thrives in a multi-tasking role
- Working effectively within the organization to accomplish the mission, understand the values and vision, and integrate into all functional areas of the business
- Willingness to learn and accept direction and guidance in a professional manner
- Goal ownership oriented and open to coaching to optimize individual and company performance
- Focused on organizational goals, understands the importance of blending into teams and supporting strong morale and sense of purpose within the team
- Ability to travel 15-20%
Benefits
- Performance Bonus
- Equity Incentive Plan
- Comprehensive Health, Dental, Vision & Life Insurance
- 401(k) with 3% company match
- Generous PTO, Sick Time, Holidays & Parental Leave
- Wellness, Internet & Cell Phone Stipends
- Company-provided Laptop
Company Overview