Note: The job is a remote job and is open to candidates in USA. Lumen Technologies is a key player in the AI-powered world, providing connectivity solutions through a robust fiber network. The Account Manager II role focuses on driving sales and brand awareness within a designated territory, primarily through desk-based activities and new customer acquisition.
Responsibilities
- Desk-based prospecting, selling and account management into assigned customer, meeting assigned monthly sales quotas. Proactively solve sales challenges and customer obstacles
- Deliver a strong value proposition during consultative and transactional selling approaches that maximize sales revenue
- Prospect and qualify through calls, emails, social media, internal marketing campaigns, call blitzes, follow up, etc
- Effectively navigate company systems and tools to provide customers with timely quotes, follow up
- Prepare agendas for every customer call, conduct strong customer meetings and identify opportunities from every sales call
- Engage internal resources and support personnel to provide an exceptional customer experience
- Leverage the broader sales resource eco-system to drive high impact opportunities
- Work with urgency through all aspects of the sales cycle through closing
- Maintain updated sales stages and accurate notes in Salesforce.com. Create and maintain account plans as required
- Provide activity reports as required. Forecast and commit monthly sales volume accurately
- Attend assigned meeting and participate in all company training requirements
- Mentor teammates as a senior person on the team and lead by example with a strong attitude, high energy and leadership characteristics
Skills
- 4+ years sales experience
- Experience selling similar products and solutions
- Experience selling telecom/telecom solutions
- Advanced sales experience in a similar desk-based or inside/outside role
- History developing new accounts and opening new sales territories a plus
- Ability to conduct an efficient sales call or web-conference
- Prepared, organized and planned approach to daily business pursuits
- Persuasive selling skills and prospecting skills – cold calling, e-mail, social media, messaging, etc
- Effective relationship building. Positive, effective communicator. Team player and coachable. Results-oriented/outcome-driven. Works well when presented with challenges
- Proficiency in Salesforce/CRM
- Work daily with integrity and follow the Lumen Unifying Principles
Benefits
- Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
- We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Company Overview