Note: The job is a remote job and is open to candidates in USA. No Joke Marketing is a fast-growing, remote-first marketing company that helps child care centers and early education businesses attract families through smarter marketing. They are seeking an Account Manager to build strong client relationships, coordinate digital marketing execution, and ensure clients see the value of their services.
Responsibilities
- Build strong client relationships
- Lead communication efforts
- Coordinate digital marketing execution
- Help clients clearly see the value of our work
- Own the ongoing relationship with a portfolio of child care and early education clients
- Provide consistent, personalized outreach
- Keep clients informed and confident
- Coordinate with internal teams
- Help ensure every client has a positive experience and a clear reason to continue working with us
- Support the development and execution of digital marketing campaigns
- Set budgets and manage deadlines
- Communicate with clients
- Track performance
- Handle renewals and upsells
- Generate testimonials and manage long-term account growth
- Drive measurable marketing results for the child care businesses
- Turn happy clients into advocates by generating testimonials, reviews, and case studies
- Maintain proactive, clear, and timely communication with clients
- Coordinate with strategists, media buyers, designers, copywriters, and operations teammates
Skills
- 3+ years in account management, client success, or a client-facing digital marketing role
- Working knowledge of digital marketing, including paid ads, SEO, social media, email, and landing pages
- Excellent written and verbal communication skills
- Experience managing multiple client relationships or projects at once
- Comfort reading campaign metrics and reporting on results
- Proficiency with CRM and project management tools
- A reliable remote work setup and availability to work primarily on an Eastern Time schedule
- Experience in child care, education, franchise, or multi-location businesses
- Prior experience at a marketing agency
- A track record of upselling or growing existing accounts
- Google Ads and/or Meta advertising certifications
- Hands-on experience with tools such as GoHighLevel, ClickUp, or similar marketing platforms
Benefits
- Performance Bonuses: Additional earning potential tied to renewals, upsells, and client results.
- Remote-First Flexibility: Work remotely while staying connected to a fast-moving, collaborative team.
- Buffalo-area candidates may also have opportunities for occasional in-person meetings, strategy sessions, or team gatherings.
- Train to Be the Best: Access $100K+ in training, courses, and materials - enough to make you more knowledgeable than 99.9% of the account managers our competitors employ.
- Quarterly Town Halls: Every quarter, you get a full state-of-the-company update, so you are never guessing where things stand.
- The Dream-On Program: Each year, our CEO grants multiple wishes pulled straight from team members' dream boards.
- 25 Days Off: A full 25 paid days off per year, because we want you to have a real life outside work.
- Paid Days to Give Back: 4 paid days a year to volunteer with any charity you choose.
Company Overview