Note: The job is a remote job and is open to candidates in USA. Larson Communications is a strategic communications firm dedicated to improving public education options and outcomes for families. The Account Director is a senior strategist responsible for managing client relationships, ensuring high-impact results, and leading teams to achieve client goals in the education reform sector.
Responsibilities
- Own delivery of repeatable, high-impact outcomes across assigned client portfolio, ensuring execution consistently advances agreed-upon strategy and client priorities
- Translate client strategy into clear priorities, sequenced initiatives and aligned communications calendars that build sustained visibility, credibility and momentum over time
- Drive compelling milestone wins including high-impact media placements, narrative breakthroughs, campaign successes and measurable progress toward client goals
- Serve as the senior contact for clients, particularly key decision-makers, providing proactive strategic counsel and fostering strong, trust-based relationships
- Lead strategic planning launches, recalibrations and key client moments, reducing uncertainty and reinforcing LC’s leadership and value
- Identify renewal, expansion and risk signals early and act proactively to reinforce alignment, protect retention and advance growth opportunities
- Elevate high-value client relationship moments, exercising judgment on when senior leadership involvement will strengthen trust, navigate complexity or deepen long-term partnership
- Demonstrate strong judgment on when to escalate versus operate independently, consistently making proactive decisions that protect client value, team effectiveness and organizational alignment
- Engage actively in new business development by identifying prospects, shaping strategy for proposals and participating in pitch development and presentations
- Mentor, coach and directly manage Leads and other client-facing teammates, setting clear expectations, reinforcing accountability and building judgment and leadership capacity
- Oversee staffing, scope and resource allocation across accounts to ensure utilization, productivity and delivery of full and fair financial value
- Refine and elevate LC offerings and proactive media strategies, ensuring work reflects best practices and remains cutting edge within the education and policy landscape
- Represent Larson Communications as a senior ambassador in external settings including conferences, media interactions and professional networks
Skills
- 9+ years of progressive experience in public relations, strategic communications or public policy with deep expertise in media relations and proactive storytelling
- Senior-level credibility serving as a primary client lead and strategic advisor, with demonstrated success guiding executive leaders and navigating complex communications environments
- Proven ability to deliver measurable results including high-impact media placements, reputation growth, policy influence or campaign success
- Clear ownership of outcomes, including client value, retention and expansion, with sound judgment in balancing results, experience and systems
- Strong experience building narrative arcs and integrated communications plans that advance long-term client goals rather than episodic wins
- Demonstrated excellence in mentoring, managing and developing high-performing teams, reinforcing accountability and raising standards of execution
- Ability to manage scope, delegation and resource allocation to protect full and fair financial value while maintaining exceptional client experience
- Exceptional written and verbal communication skills, executive presence and strong professional judgment
- Bachelor's degree in journalism, public relations, communications, public policy or a related field
- Experience working with education reform organizations, charter school networks, public school systems or aligned nonprofits
- Experience contributing to new business development including proposal development and pitch presentations
- Experience operating in an agency environment managing multiple clients simultaneously
- Working knowledge of digital communications strategies including social media, search and paid amplification
- Familiarity with media monitoring and analytics tools such as Asana, Muckrack, Microsoft Teams, Strety, and other performance reporting platforms
Benefits
- Comprehensive benefits including medical, dental, vision, mental health and life insurance.
- 401(k) with matching contribution.
- Professional development opportunities.
- Flexible vacation and sick time.
- Paid company holidays.
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