**Job Summary:**
Are you a detail-oriented and customer-focused individual looking for a rewarding remote data entry position? Look no further than careerzynith, a leading healthcare company dedicated to providing exceptional patient care and service. As an Experienced Pharmacy Customer Service Associate, you will play a vital role in delivering a seamless and personalized experience for our customers, while also supporting the efficient operation of our pharmacy systems.
**About careerzynith:**
careerzynith is a dynamic and innovative healthcare company that is committed to improving the lives of our patients and customers. With a strong focus on customer service, we strive to create a positive and supportive work environment that encourages collaboration, growth, and development. Our team of dedicated professionals is passionate about delivering exceptional care and service, and we are seeking like-minded individuals to join our team.
**Key Responsibilities:**
As an Experienced Pharmacy Customer Service Associate, you will be responsible for:
* Providing exceptional customer service and support to patients and customers, both in-person and over the phone
* Registering sales on assigned sales register, collecting cash, and dispensing change as needed
* Processing voids, returns, delays, discounts, and trades as required
* Maintaining a clean and organized workspace, including counters and retail areas
* Performing tasks as assigned by the Pharmacy Director, Staff Pharmacist, and Senior Supervisor, including using pharmacy systems to enter patient and medication data
* Filling prescriptions by retrieving, counting, and pouring medication, confirming medication is correct, and checking for potential interactions
* Reporting and addressing prescription errors to the pharmacist on duty and adhering to organizational policies and procedures
* Handling calls that do not require individual attention from the pharmacist, including those to doctors
* Processing manual cases for external program prescription services in a timely and efficient manner
* Supporting the pharmacy division on stock management activities, including ordering, unloading, checking, and storing shipments of medication
* Maintaining knowledge of organizational resource security methods and recording claims for distribution center overages, deficiencies, order errors, or damaged products, including Rx medications
* Ensuring compliance with state and local regulations regarding controlled substances (e.g., cocktails and tobacco products)
* Building and maintaining displays, including promotional, seasonal, and special displays, and completing resets and corrections as assigned
* Supporting the division of food items (e.g., raw foods from pre-cooked) and product placement as determined by strategies/methods (e.g., raw and frozen meats on base retail areas)
* Maintaining working knowledge of store systems and store equipment
* Providing customer support in the photo area, including digital identification photo services, banner print, and creative machine, and selling special photo items
* Taking on web pick-up responsibilities (screens orders in Picture Care, handles requests, and conveys requests to customers as they arrive at the store)
* Supporting outside and inside maintenance by ensuring a clean, neat, and well-maintained store condition and appearance
**Essential Qualifications:**
* Bachelor's degree
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment and adapt to changing priorities
* Basic computer skills and knowledge of store systems
* Ability to work a flexible schedule, including nights and weekend hours
* Strong attention to detail and accuracy
* Ability to lift up to 25 pounds and stand for long periods
**Preferred Qualifications:**
* 6 months of experience in a retail environment
* Previous work experience with careerzynith
* Strong numerical skills to accurately fill prescriptions, including counting, measuring, and weighing medications
* Proficiency in PC skills
* Knowledge of store stock control
* PTCB certification
**Skills and Competencies:**
* Strong customer service skills and ability to provide a positive experience for patients and customers
* Ability to work independently and as part of a team
* Strong communication and interpersonal skills
* Basic computer skills and knowledge of store systems
* Ability to adapt to changing priorities and work in a fast-paced environment
* Strong attention to detail and accuracy
* Ability to lift up to 25 pounds and stand for long periods
**Career Growth Opportunities and Learning Benefits:**
As an Experienced Pharmacy Customer Service Associate at careerzynith, you will have opportunities to:
* Develop your skills and knowledge in pharmacy operations and customer service
* Work in a dynamic and innovative environment with a strong focus on customer service and patient care
* Collaborate with a team of dedicated professionals who are passionate about delivering exceptional care and service
* Participate in ongoing training and development programs to enhance your skills and knowledge
* Pursue opportunities for advancement and career growth within the company
**Work Environment and Company Culture:**
careerzynith is committed to creating a positive and supportive work environment that encourages collaboration, growth, and development. Our team of dedicated professionals is passionate about delivering exceptional care and service, and we are seeking like-minded individuals to join our team. As an Experienced Pharmacy Customer Service Associate, you will have the opportunity to work in a dynamic and innovative environment with a strong focus on customer service and patient care.
**Compensation, Perks, and Benefits:**
careerzynith offers a competitive compensation package, including:
* Hourly rate of $25
* Opportunities for advancement and career growth within the company
* Ongoing training and development programs to enhance your skills and knowledge
* Collaborative and supportive work environment
* Opportunities to work in a dynamic and innovative environment with a strong focus on customer service and patient care
**How to Apply:**
If you are a motivated and customer-focused individual looking for a rewarding remote data entry position, please apply to this job through the link below:
We look forward to hearing from you!