At arenaflex, we're on a mission to revolutionize the aviation industry by delivering exceptional service and driving innovation. As a vital member of our team, you'll play a crucial role in maintaining accurate and organized records that support our operational excellence. Join us in shaping the future of air travel and making a lasting impact on the lives of our customers.
**About arenaflex**
arenaflex is a leading airline that has been a pioneer in the aviation industry for decades. Our commitment to innovation, customer satisfaction, and operational excellence has earned us a reputation as a trusted and reliable partner. We're proud to be a part of the arenaflex family, where we strive to create a culture of inclusivity, respect, and empathy.
**Innovation Office: A Hub of Creativity and Excellence**
The Innovation Office is the heartbeat of arenaflex, where we push the boundaries of innovation and excellence. As an Innovation Investigator Understudy, you'll have the opportunity to work with cross-functional teams, including Air Tasks, Client and Business, Framework and Services, and People and Finance. Our teams are passionate about delivering exceptional service and driving innovation in the aviation industry.
**Group Stage QMO: Ensuring Quality and Excellence**
The Quality Management Office (QMO) is a critical component of the Innovation Office, focusing on the application side of our operations. Our team ensures that the applications used by our teams, including airline stewards and pilots, are of the highest quality. Without this guarantee, issues could arise during flights, affecting our operations. Our daily work involves collaborating with Case's (Scrum Expert, Engineer, Product Owners) to test applications as they make changes. We also track metrics to showcase progress and keep our stakeholders informed about testing.
**Client and Business: Driving Innovation and Growth**
The Southwest Getaways (SWAV) team is at the forefront of creating a new, revenue-generating product for arenaflex beyond its core air product. This is a fast-paced, highly focused business drive where you'll have the opportunity to learn about the air business and the travel industry as a whole.
**Career Growth and Development**
At arenaflex, we're committed to providing our employees with equal opportunities for learning and self-improvement. As an Innovation Investigator Understudy, you'll have the chance to:
* Make a meaningful impact in your Group's projects
* Work collaboratively with other Innovation Assistants and workgroups
* Contribute to achieving arenaflex's organizational goals
* Follow our organizational purpose of connecting people to what's important in their lives through friendly, reliable, and affordable air travel
* Have fun and develop yourself as a future expert
**Responsibilities and Expectations**
As an Innovation Investigator Understudy, your responsibilities and expectations may include:
* Working with business clients to conduct requirements analysis related to frameworks and business processes to create quality technical solutions
* Ensuring solutions are aligned with internal tooling, business processes, and conform to departmental guidelines
* Managing timelines for planning, coding, testing, and executing to ensure solutions are delivered on time and within budget
* Acting as a resource to ensure effective communication between business and Innovation teams
* Participating in framework and acceptance testing
* Scope of work varies depending on the Group project
**Skills, Abilities, and Qualifications**
To succeed in this role, you'll need:
* Experience with Microsoft Office Suite (Word, Excel, PowerPoint) required
* Essential knowledge of business analysis, process modeling, and improvement is preferred
* Essential knowledge of technical environments required
* Openness to Agile methodologies is preferred
* Essential understanding of project management procedures
* Critical thinking and verbal communication skills required
* Ability to remain organized and manage multiple and simultaneous tasks under tight deadlines
* Past investigator internship experience within the past year is preferred
* Experience resolving business issues in a capstone or case competition is preferred
* Ability to work in a culture that is open, direct, respectful, and empathetic
**Join the arenaflex Team**
If you're passionate about innovation, customer satisfaction, and operational excellence, we want to hear from you. Apply now to become a part of the arenaflex team and embark on a rewarding career journey.
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