Join arenaflex, a pioneering healthcare technology company, as we revolutionize the way we approach chronic eye diseases. Our mission is to help people affected by these conditions live healthier, longer lives. As a Billing Data Entry Specialist, you will play a vital role in supporting our internal and external customers by ensuring timely resolution of benefits questions, maintaining accurate data entry, and providing essential reporting to help achieve arenaflex's revenue goals.
**About arenaflex**
arenaflex is a leading provider of data-driven virtual care management solutions, leveraging cutting-edge technology to address the growing problem of preventable blindness. With a strong focus on innovation, arenaflex's Intelligent Engagement Platform maximizes the impact of multichannel, personalized engagement by our team of JCAHPO-certified ophthalmic care coaches. Our holistic approach to care combines behavioral and psychosocial information with clinical data to create tailored, high-impact patient engagements.
**Job Overview**
As a Billing Data Entry Specialist, you will be responsible for:
* Completing all necessary encounters for various practices, ensuring accurate data entry in the appropriate Electronic Health Record (EHR) systems.
* Managing the referral process for optometrists by entering referrals from the EHR into Salesforce.
* Performing benefits verification prior to sending information to the Enrollment Manager.
* Addressing tickets related to Out-of-Pocket (OOP) costs as generated by the Customer Care (CC) team.
* Responding to eligibility-related questions from the Enrollment Team as needed, utilizing EHR data.
**Requirements**
* High School Diploma or GED.
* Minimum of 1 year of administrative, data entry, or equivalent experience.
* Proficient in Microsoft Office or Google Suite, with experience in Excel or Google Sheets.
* Typing speed of 30-40 words per minute.
* Familiarity with Electronic Health Records (EHR), preferably NexTech or Athena.
* Experience with clinical data entry. (Preferred)
* Familiarity with Salesforce. (Preferred)
* Knowledge of full cycle billing or coding processes. (Preferred)
**Preferred Qualifications**
* Experience working in a healthcare or medical billing environment.
* Familiarity with HIPAA regulations and guidelines.
* Strong analytical and problem-solving skills.
* Ability to work independently with minimal supervision.
* Excellent communication and customer service skills.
**Work Environment**
arenaflex is committed to providing a remote working environment that supports the well-being and productivity of our team members. As a Billing Data Entry Specialist, you will need to have a dedicated remote workspace with a cable or fiber optic internet connection offering a minimum of 50 Mbps of download speed and 10 Mbps of upload speed. Your workspace should be private and offer a low noise level conducive to managing frequent professional conversations and virtual meetings. It is also critical that your workspace be HIPAA compliant.
**Benefits**
arenaflex offers a comprehensive benefits package, including:
* Medical insurance for full-time employees.
* 8 paid holidays.
* Discretionary time off (DTO).
* 401(k) plan.
* Dental insurance.
* Flexible schedule.
* Flexible spending account.
* Health insurance.
* Life insurance.
* Paid time off.
* Parental leave.
* Referral program.
* Vision insurance.
* Employee Wellness Program.
**Culture**
arenaflex fosters a dynamic, inclusive, and supportive remote work environment. We prioritize trust, collaboration, and continuous learning, ensuring a healthy work-life balance. Our culture is built on the following values:
* Collaboration: Stay connected through regular team meetings and open communication.
* Inclusivity: A diverse team where everyone feels welcome and valued.
* Fun Culture: Engage in chats centered around health, wellness, celebrations, and more.
* Recognition: Regular feedback, performance incentives, and growth opportunities.
**Diversity and Inclusion**
arenaflex is an equal opportunity employer that values diversity at all levels. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
**How to Apply**
If you are passionate about making a difference in the lives of people affected by chronic eye diseases, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [
[email protected]](mailto:
[email protected]). We look forward to reviewing your application and discussing this opportunity further.
**Disclaimer**
This job description is subject to change based on business needs, advancements in regulations, and workflow adjustments. Continuous review and adjustments will be made to ensure alignment with the company's goals and objectives.
The above statements are intended to describe the essential functions of the job being performed by the employees assigned to this classification. The duties and responsibilities listed are not to be construed as an exhaustive list of all duties, responsibilities and skills required. All employees may be required to perform duties outside their normal responsibilities from time to time, as needed. With the evolution of the organization and this role, the responsibilities of this position may change at any time.
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Join arenaflex's Team Today!
As a Billing Data Entry Specialist, you will play a vital role in supporting our internal and external customers by ensuring timely resolution of benefits questions, maintaining accurate data entry, and providing essential reporting to help achieve arenaflex's revenue goals.
About arenaflex
arenaflex is a leading provider of data-driven virtual care management solutions, leveraging cutting-edge technology to address the growing problem of preventable blindness. With a strong focus on innovation, arenaflex's Intelligent Engagement Platform maximizes the impact of multichannel, personalized engagement by our team of JCAHPO-certified ophthalmic care coaches.
Job Overview
- Completing all necessary encounters for various practices, ensuring accurate data entry in the appropriate Electronic Health Record (EHR) systems.
- Managing the referral process for optometrists by entering referrals from the EHR into Salesforce.
- Performing benefits verification prior to sending information to the Enrollment Manager.
- Addressing tickets related to Out-of-Pocket (OOP) costs as generated by the Customer Care (CC) team.
- Responding to eligibility-related questions from the Enrollment Team as needed, utilizing EHR data.
Requirements
- High School Diploma or GED.
- Minimum of 1 year of administrative, data entry, or equivalent experience.
- Proficient in Microsoft Office or Google Suite, with experience in Excel or Google Sheets.
- Typing speed of 30-40 words per minute.
- Familiarity with Electronic Health Records (EHR), preferably NexTech or Athena.
- Experience with clinical data entry. (Preferred)
- Familiarity with Salesforce. (Preferred)
- Knowledge of full cycle billing or coding processes. (Preferred)
Preferred Qualifications
- Experience working in a healthcare or medical billing environment.
- Familiarity with HIPAA regulations and guidelines.
- Strong analytical and problem-solving skills.
- Ability to work independently with minimal supervision.
- Excellent communication and customer service skills.
Work Environment
arenaflex is committed to providing a remote working environment that supports the well-being and productivity of our team members. As a Billing Data Entry Specialist, you will need to have a dedicated remote workspace with a cable or fiber optic internet connection offering a minimum of 50 Mbps of download speed and 10 Mbps of upload speed.
Benefits
- Medical insurance for full-time employees.
- 8 paid holidays.
- Discretionary time off (DTO).
- 401(k) plan.
- Dental insurance.
- Flexible schedule.
- Flexible spending account.
- Health insurance.
- Life insurance.
- Paid time off.
- Parental leave.
- Referral program.
- Vision insurance.
- Employee Wellness Program.
Culture
arenaflex fosters a dynamic, inclusive, and supportive remote work environment. We prioritize trust, collaboration, and continuous learning, ensuring a healthy work-life balance.
Diversity and Inclusion
arenaflex is an equal opportunity employer that values diversity at all levels. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
How to Apply
If you are passionate about making a difference in the lives of people affected by chronic eye diseases, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [[email protected]](mailto:[email protected]).
Disclaimer
This job description is subject to change based on business needs, advancements in regulations, and workflow adjustments. Continuous review and adjustments will be made to ensure alignment with the company's goals and objectives.
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