About the position
We are seeking a detail-oriented and technically strong Windows QA Engineer with hands-on experience in IT systems, endpoint management, and Windows environments. This role blends quality assurance with IT support expertise, ensuring reliability, performance, and usability across Windows-based systems and infrastructure.
Responsibilities
• Design, develop, and execute test plans and test cases for Windows-based applications and systems
• Validate software packages, installations, upgrades, and configurations in Windows environments
• Perform QA validation on endpoint management solutions, including Microsoft Intune deployments
• Test and troubleshoot Windows OS issues across multiple versions (Windows 10/11, Windows Server)
• Support and validate VM environments, including provisioning, configuration, and testing
• Install, configure, and troubleshoot Hyper-V environments and virtual machines
• Validate file system operations, permissions, and enterprise file management processes
• Perform regression, functional, and system testing across enterprise IT workflows
• Document defects clearly and work with development to drive resolution
• Support automation initiatives where applicable to improve QA efficiency
Requirements
• 3–6+ years of experience in QA Engineering with strong Windows ecosystem exposure
• Hands-on experience with Windows OS (10/11) and Windows Server environments
• Experience with Microsoft Intune or similar endpoint/device management platforms
• Strong knowledge of software packaging, installation, and troubleshooting
• Experience working with virtual machines and virtualization platforms
• Practical experience with Hyper-V installation, configuration, and support
• Background in IT Helpdesk or Desktop Support environments
• Solid understanding of file systems, permissions, and enterprise file management
• Strong troubleshooting and root cause analysis skills
• Excellent written and verbal communication skills
Nice-to-haves
• Experience with test automation tools or scripting (PowerShell preferred)
• Familiarity with Azure-based environments and cloud-managed endpoints
• Exposure to security practices, patching, and vulnerability validation
• Experience in enterprise IT environments supporting multiple users/endpoints