Charles Taylor is a nationwide and global provider of risk management solutions for all property and casualty markets, including commercial property, workers’ compensation, and liability markets. We offer complex loss adjusting, technical services, third-party administration, and managed care programs. With over 100 years of expertise at our core, we offer a comprehensive suite of solutions across all lines of business to help our clients manage risk.
We are seeking an enthusiastic Vocational Specialist to join our team. This is a remote position based in the Cleveland, OH area.
Job Summary
Make a real impact by empowering individuals with disabilities to achieve meaningful employment.
As a Vocational Specialist, you’ll play a vital role in coordinating workforce services for participants referred by Opportunities for Ohioans with Disabilities (OOD) and the Ohio Department of Developmental Disabilities (DODD), helping them build skills, navigate their job search, and secure lasting employment. You’ll report directly to the Program Manager of Workforce Services.
What You Will Bring to the Role
We’re looking for someone who is:
Deeply informed about employer expectations and the nuances of the hiring landscape
Knowledgeable about the Americans with Disabilities Act (ADA), including how to request accommodations and support individuals with a wide range of disabilities
Skilled in job development and placement strategies, with a clear understanding of how to position participants in a way that highlights their strengths and meets employer needs
Empathetic and adaptable, with strong interpersonal, communication, and time management skills
Ethical, professional, and reliable—someone participants and colleagues can count on
Proficient in Microsoft Word and Excel, with the organizational drive to stay on top of goals and details
What You Will Do
Job Seeking Skills Training
Deliver comprehensive training on key job search skills—application completion,
interviewing, networking, resume/cover letter development, and follow-up strategies
Provide guidance on addressing disability-related questions and discussing
accommodations with potential employers
Work 1-on-1 with participants to meet preparation benchmarks defined in the OOD
Vocational Rehabilitation Provider Manual
Ensure all participant materials meet internal and state program standards
Maintain communication with the Vocational Rehabilitation Counselor (VRC) to ensure
high-quality, consistent service delivery
Job Search Program
Attend weekly job search appointments with participants
Research and provide 4–6 tailored job leads per week that align with participants’ skills
and abilities
Deliver job development services in line with OOD guidelines
Keep the VRC consistently informed of participant progress and engagement
Monitor participant compliance and inform VRC of any major concerns
Uphold Guardian Vocational Solutions’ quality standards and contribute to a
supportive, mission-driven environment
Assist with other duties as needed
Documentation and Outcomes
Write clear, professional case reports following OOD, DODD and CARF requirements
Submit accurate billing and outcomes data per Guardian policies
Stay organized and up to date with all documentation protocols
Qualifications
Bachelor’s degree in Human Services or a Healthcare-related field preferred (but not
required)
Strong understanding of the rehabilitation field and disability trends
Valid driver’s license, reliable transportation, and a willingness to travel
Excellent problem-solving abilities and communication skills
This is more than a job—it’s a chance to change lives, one career at a time. If you’re passionate about
workforce equity, individualized support, and connecting people with opportunity, we’d love to hear
from you.
Charles Taylor offers a competitive salary commensurate with experience and excellent
benefits including medical, dental, vision, life insurance and 401(K) with match. If you are
seeking a career where you can achieve great things for great clients in a supportive and
collaborative environment, then we may be the place for you.
Values
At Charles Taylor, our values define our identity, principles and conduct. This person will
demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care,
Accountability and Collaboration.
AAP/EEO Statement
Here at Charles Taylor, we are proud to be an Inclusive Employer. We provide an environment
of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability,
gender identity, marital/ family status, race, religion, sex, or sexual orientation.
Our external partnerships and the dedicated work we do in promoting a transparent and fair
recruitment and selection process all contribute to the successful, inclusive, and diverse culture
and environment which we are proud to be a part of at Charles Taylor.Job Summary