At arenaflex, we're on a mission to revolutionize the way personal injury law firms operate, and we're looking for talented Virtual Assistants to join our team. As a Virtual Assistant, you'll play a crucial role in providing exceptional customer service and sales support to our clients, while working from the comfort of your own home. If you're a motivated and organized individual with a passion for sales and customer service, we want to hear from you!
**About arenaflex**
arenaflex is a leading personal injury law firm dedicated to providing top-notch representation to our clients. With a commitment to excellence and a passion for justice, we're constantly seeking innovative ways to improve our services and better serve our clients. As a Virtual Assistant, you'll be part of a dynamic team that's shaping the future of personal injury law.
**Job Openings**
We're currently hiring for the following positions:
* Client Support Specialist
* Reductions Specialist
* Demands preparation Specialist
* Medical Management Coordinator
* Intake Case Manager
* Senior Case Manager
**Job Responsibilities**
As a Virtual Assistant, your responsibilities will vary depending on the department you're assigned to. Some of your key tasks may include:
* Answering, screening, and forwarding incoming calls to the appropriate person
* Taking and delivering messages or transferring calls to voicemail when necessary
* Logging phone calls and documents into our online document management system
* Assisting office staff with clerical duties, such as faxing, copying, and organizing/maintaining files
* Maintaining frequent communication with clients and answering their questions
* Obtaining insurance coverage information in a timely manner
* Following up with medical treatments and ensuring proper care
* Obtaining medical provider records and bills
* Communicating with insurance companies on treatment status and updating adjuster information on the system
**Job Qualifications and Required Skills**
To succeed as a Virtual Assistant, you'll need to possess the following qualifications and skills:
* Punctuality and a commitment to work overtime on occasion
* Fluency in English and Spanish
* Solid written and verbal communication skills
* Ability to be resourceful and proactive when issues arise
* Self-starter and multi-tasker with the ability to work independently
* Computer requirements: Core I5 or above, 12 GB of Ram, at least Windows 10 installed
* USB noise-cancelling headsets
* Webcam for daily meetings and huddles
* Internet speed: 35Mbps Download and 15Mbps Upload
**Compensation and Benefits**
As a Virtual Assistant, you'll enjoy the following compensation and benefits:
* Monthly payments of $1000, plus $50 to cover transfer fees
* Payments are processed once per month and deposited on the last business day of each month
* Payment options: Direct Deposit to your bank account using SWIFT CODE and bank account number, Pay Pal, Payoneer, and Wise
**Application Process**
To apply for this exciting opportunity, please submit your updated resume in English in PDF format and a 2-minute video telling us about yourself and your work experience to the email address below. Please ensure that your video is recorded using Loom or a regular video with your cellphone, and send us the Google Drive link with your video attached. Make sure the Google Drive link is set up as public.
**Email Address:** [insert email address]
**Video Instructions:**
* Introduce yourself and tell us a little bit about who you are (Name, Last name, Age, Country you are located, what motivates you)
* Tell us about your previous work experience and skills learned
* Tell us about your work-from-home setup (Details of your computer, internet speed, and other details you'd like to share)
**Apply Now!**
Ready to join our team and take your career to the next level? Apply now by clicking the link below:
Apply Job!
Apply for this job