VDC Program Manager

This is a remote role within the United States. We have a preference for candidates who can occasionally work from one of our offices in Chicago, Denver, or New York. US work authorization is required.About VIATechnik:VIATechnik is the global leader in Virtual Design and Construction. We have over 350 digital experts around the globe. The firm's services include Virtual Design & Construction (VDC), Building Information Modeling (BIM), Virtual & Augmented Reality, Digital Twins, and Enterprise Software Application Development.We work on some of the industry's largest and most interesting projects such as Apple's new headquarters, Virgin Hyperloop One, Chicago Transit Authority (CTA) modernization & expansions, Denver International Airport, Chicago O'Hare International Airport, Hudson Yards, the Atlanta Falcons Stadium, Chase Arena, the Tesla Gigafactory and many more. Our team is made up of leading VDC professionals, technologists, architects, and engineers who have a passion for solving problems and a thirst for learning. We are results-driven, creative solution finders and enjoy putting ourselves in our clients' shoes.The role:As a VDC Program Manager, you'll have the opportunity to apply your technical, engineering, and business skills across a multitude of projects and contribute to world-class thought leadership around BIM and VDC.This includes serving as a strategic liaison for our most significant and high-value clients. Focusing on fostering strong client relationships, ensuring that projects incorporate BIM processes from the concept stage through design, construction, commissioning, and transition into maintenance and operations, and aligning our processes to best support our clients' needs, enhancing collaboration, integration, and mutual success.The ideal candidate is someone who thrives in a fast-paced, ambiguous environment and has a deep passion for collaboration and developing and implementing innovative BIM processes across teams.Bring your implementation, architectural, and construction management mastery to work for an industry leader.In this role you will:

• Serve as the primary relationship manager for strategic clients, ensuring an exceptional experience and long-term partnership.
• Collaborate closely with internal teams and client counterparts to align business processes, optimize workflows, and enhance service delivery.
• Identify and implement process improvements that enhance efficiency and strengthen client partnerships. Enhance VIATechnik's goal of continuous improvement within our company, for our clients, and for the industry.
• Act as a strategic advisor, providing insights on best practices and ensuring our solutions meet client objectives.
• Facilitate regular check-ins, strategic reviews, and continuous feedback loops to proactively address challenges and opportunities.
• Work cross-functionally with internal VDC teams, sales, and leadership to ensure seamless integration of services.
• Advocate for clients within our organization, ensuring their needs are met while balancing company objectives.
• Monitor key performance indicators (KPIs) to measure success and drive continuous improvement in client engagement.
• Stay informed on industry trends, technological advancements, and best practices to provide valuable guidance to our team and our clients.
• Travel to client site and other VIATechnik company locations.
• Contribute to the VIATechnik culture of one-team, professional development, and knowledge sharing by participating in and leading training efforts.

Apply if you have:

• Bachelor's or master's degree in architecture, engineering, construction management or a related field.
• 5+ years of experience in VDC, construction technology, client success, or a related role.
• Strong relationship-building and stakeholder management skills, with a proven ability to collaborate effectively across organizations.
• Excellent communication, presentation, and negotiation skills.
• Experience optimizing business processes to align with client needs and enhance service delivery.
• Ability to think strategically and drive continuous improvement initiatives.
• Capacity to read and interpret construction documents (drawings, specifications, schedules).
• A knack for managing multiple simultaneous projects requiring frequent communication, organization, time management, and problem-solving skills.

Even better if you have:

• Familiarity with managing BIM and VDC across the project lifecycle including operations and facilities management.
• Experience providing implementation, training, and support in BIM and VDC.
• Experience with process improvement methodologies including Lean, Six Sigma, Kaizen, Agile, etc.
• A track record of effectively working with and/or managing teams remotely.
• Aptitude for working effectively in an extremely fast-paced, ambiguous environment.
• A passion for quality and excellence.
• Proactive, innovative, and adaptable mindset, willingness to think outside of the box and take an "all-hands-on-deck" approach.

Compensation and featured benefits:

• The pay for this position is $90,000 – $110,000, and the role is eligible for bonuses. The actual salary offer may be different as we carefully consider a wide range of factors, including your skills, qualifications, location, and experience
• Health insurance with the choice of five plan options. We cover 70-95% of premiums for VIATechies and 65% of the premiums for dependents (depending on the plan chosen)
• Dental and vision insurance. We cover up to 75% of the monthly insurance premiums for VIATechies and up to 50% of the premiums for dependents (depending on the plans chosen)
• Open and flexible time off
• A 401(k) plan that is fully vested immediately
• Home office setup costs
• Paid holidays

As a minority and woman owned and led company, VIATechnik seeks to build a team that represents a variety of backgrounds, perspectives, and skills. VIATechnik is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment.#LI-RemoteJob Posted by ApplicantPro
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