Company: MDWatch Medical Group (MDWatch.io)
Location: 100% Remote
Pay: $24–$26/hour + Commission ($10 per enrollment)
Schedule: Monday–Friday | 8:00 AM–5:00 PM | Full-Time | No Weekends
Company Background
MDWatch Medical Group is a rapidly growing telehealth company helping patients achieve better health through personalized virtual care, chronic condition management, and medically guided weight loss solutions.
Our weight loss program specializes in GLP-1 therapy, providing eligible patients access to provider-led treatment plans, ongoing support, and health/ lifestyle coaching — all from the comfort of home.
We are looking for a highly motivated Sales Specialist / Patient Enrollment Specialist who thrives in a fast-paced environment, enjoys connecting with people, and knows how to turn conversations into enrollments.
This is a sales-driven role.
The ideal candidate is confident on the phone, high call volume, goal-oriented, competitive, and passionate about helping patients take the next step in their health journey.
Job Summary
• Serving a key position in the organization, the Sales Specialist / Patient Enrollment Specialist will be responsible for a variety of tasks ranging from verifying insurance, inputting new patient intakes, scheduling new patient telehealth consults and providing medical office support.
Responsibilities and Duties
• Answer incoming phone calls from new leads interested in the program
• Verify Insurance on the spot
• Handle a high volume of inbound and outbound calls with prospective patients interested in weight loss services (100+ calls a day)
• Educate patients on the MDWatch GLP-1 weight loss program and explain program benefits clearly
• Build trust, overcome objections, and guide patients through enrollment
• Follow up consistently with leads through phone, text, and email communication
• Meet and exceed daily call volume, conversion, and enrollment goals
• Collect required patient information and accurately document interactions in CRM systems
• Assist patients through the onboarding process from initial interest to scheduled consultation
• Provide excellent customer service while maintaining a sales-focused mindset
• Work closely with leadership to improve sales strategy, scripting, and patient experience
Required Experience, Skills and Qualifications
• Minimum 2+ years of sales experience required
• Proven success meeting sales goals, quotas, or performance metrics
• Experience with high-volume phone sales (50–100+ calls/day preferred)
• Strong ability to close sales and overcome objections
• Excellent communication skills and phone presence
• Highly organized and comfortable managing multiple leads at once
• Tech-savvy and able to navigate multiple systems (CRM, EMR, Microsoft Office, Teams, Outlook)
• Self-motivated and able to succeed in a remote work environment
• Basic knowledge/experience with insurance, coverage plans, pre-certification, and referral management for services
• Healthcare sales experience
• Telehealth / telemedicine experience
• GLP-1 medication or medical weight loss experience (Ozempic, Wegovy, Zepbound, Semaglutide, Tirzepatide, etc.)
• Insurance verification or healthcare enrollment background
• Bilingual English/Spanish strongly preferred
Who Will Succeed in This Role?
• You are someone who:
• Loves sales and helping people make decisions
• Has a positive, competitive mindset
• Enjoys working toward goals and earning incentives
• Can handle objections professionally
• Is comfortable being on the phone all day
• Takes ownership of your numbers and performance
• Wants to grow with a rapidly expanding healthcare company
Job Type: Full-time
Pay: $24.00 - $26.00 per hour
Benefits:
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Medical Specialty:
• Geriatrics
Education:
• High school or equivalent (Preferred)
Experience:
• Healthcare Sales: 2 years (Required)
Work Location: Remote