Job Description:
• Help customers get set up with our product and get the most value out of it
• Support existing customers and build processes for future scaling
• Collaborate with peers to support the next 10,000 customers
Requirements:
• Entry-mid level role
• You absolutely love helping people and solving problems together
• You are passionate about web development
• You are organized & pay close attention to detail
• You are familiar with Memberstack
• You can troubleshoot your way through a web development problem
• Effective and empathetic writing + communication skills in English
• Strong understanding of web development fundamentals
• Basic-Intermediate understanding of HTML and CSS
• Basic understanding of JavaScript
• Proficient in building HTML/CSS websites from scratch
• Experience working with Webflow
• Experience with Zapier and/or Integromate
• Nice-to-have: Squarespace, Duda, etc.
Benefits:
• Flexible, contracting role (10–20 hrs per week)
• 100% remote and flexible
• Work with a team that is invested in your success