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Posted May 25, 2026

Technical Services Manager – Ruminant

Job Description: • Provides advanced technical service and expertise to customers across the North American dairy sector (United States and Canada). • Supports product adoption, delivering technical training, and translating research insights into practical, field ready solutions. • Ensures that the Territory Sales Managers are equipped with the scientific understanding, tools, and confidence needed to effectively position and sell the full product portfolio. • Acts as the key link between sales and R&D to successfully implement and validate our products in the field at the customer level. • Increases awareness of Novus products to feed mill nutritionists, nutrition consultants, and university/extension people. Represent Novus at industry meetings and symposia. • Aligns with marketing in the development of product positioning. • Develops technical programs that enhance the Novus image and technical credibility throughout the region. • Provides technical support to sales managers and customers and trains sales personnel in correct positioning and implementation of Novus products. Requirements: • PhD in Dairy Cattle Nutrition. • 5+ years of animal nutrition experience. • Advanced knowledge of nutrition and feed formulation in dairy and beef markets in assigned territory. • Familiar with Sales process. • Strong interpersonal and communication skills, with effective presentation skills in explaining complex products into key solutions. • Strong analytical and problem solving skills with a proven ability to rapidly assess and respond to customer challenges. • Fluent in English. • Spanish is a plus (desirable). Benefits: • Robust Benefits Package: Market-competitive compensation and locally selected benefits in every country where we operate. • Hybrid Work Model: We are committed to your work-life balance. Our hybrid work model lets you thrive whether you're at the office or working remotely. • Comprehensive Well-Being: Our employees’ well-being matters. We offer a variety of programs to support physical, mental, and emotional health.