Workstate is seeking an experienced Technical Program Manager to join our expert team in support of enterprise business systems initiatives across platforms such as NetSuite, Coupa, Visual Lease, Concur, Workday Integrations, Adaptive, and related financial, procurement, HR, and operational applications. In this role, you will lead complex, cross-functional technical programs that support critical business processes, system enhancements, integrations, platform optimization, and ongoing business systems delivery.
As a key contributor, you will work closely with business, technology, product, finance, procurement, HR, data, and operational stakeholders to define scope, manage roadmaps, coordinate delivery, and maintain clear communication across teams. This role requires strong technical program management experience, practical understanding of enterprise SaaS business applications, Agile/Scrum leadership, executive communication skills, and the ability to move comfortably between technical details, delivery execution, and broader business objectives.
This position is remote-friendly and available to residents of Colombia or Argentina with the right to work in their country of residence.
Job Duties
- Lead complex technical programs across enterprise business systems, with a focus on finance, procurement, HR, planning, lease accounting, expense management, and related operational applications
- Serve as Scrum Master for delivery teams, facilitating sprint planning, daily standups, backlog refinement, retrospectives, and other Agile ceremonies
- Collaborate with cross-functional teams to define project scope, objectives, deliverables, dependencies, timelines, and delivery plans
- Develop, own, and maintain team roadmaps that align technology work with business priorities and strategic objectives
- Manage stakeholder relationships across business, technology, product, finance, procurement, HR, data, operations, and executive teams
- Provide transparent communication throughout the program lifecycle, including status reporting, risk updates, decision tracking, dependency management, and escalation support
- Coordinate delivery across multiple teams, systems, vendors, SaaS platforms, and integration workstreams
- Proactively identify, track, and mitigate risks, blockers, dependencies, and delivery issues
- Help teams make tradeoff decisions by balancing customer needs, business value, technical feasibility, system architecture, data impacts, and delivery constraints
- Lead technical and delivery discussions while ensuring business stakeholders have clear visibility into progress, decisions, impacts, and upcoming priorities
- Support project execution from kickoff through delivery, deployment, stabilization, and continuous improvement
- Partner with product owners and business stakeholders to refine priorities, backlog items, acceptance criteria, and release plans
- Ensure teams remain focused, organized, and accountable for delivery commitments
- Support continuous improvement of delivery processes, tools, Agile practices, reporting methods, and team operating models
- Represent multiple stakeholder perspectives and help identify issues or opportunities before they become delivery problems
- Maintain a high bar for quality, architecture, documentation, communication, and customer impact
- Help enterprise business systems teams maintain, integrate, and improve platforms that support critical financial, procurement, HR, planning, and operational processes
Requirements
The ideal candidate will have demonstrated some of the following skills professionally, but not necessarily all:
- 8+ years of relevant experience in technical program management, software delivery, enterprise systems, fintech, or business applications environments
- Proven experience as a Technical Program Manager, Program Manager, Scrum Master, or similar role leading complex cross-functional technology initiatives
- Experience supporting enterprise business systems such as NetSuite, Coupa, Visual Lease, Concur, Workday Integrations, Adaptive, or comparable finance, procurement, HR, lease accounting, expense management, planning, or operational platforms
- Strong understanding of Agile methodologies, including Scrum or Kanban
- Experience serving as a Scrum Master, facilitating Agile ceremonies, and helping teams adhere to Agile principles and practices
- Ability to develop, own, and maintain team roadmaps aligned to business objectives
- Strong project planning, dependency management, risk management, and delivery tracking skills
- Ability to define project scope, objectives, milestones, deliverables, timelines, and success criteria
- Strong stakeholder management skills, with the ability to influence and collaborate across business, technical, product, data, and executive audiences
- Excellent executive communication, presentation, and status reporting skills
- Ability to move between technical discussions and high-level strategic planning
- Working understanding of enterprise SaaS architecture, integrations, data flows, system dependencies, and operational support considerations
- Ability to represent customer needs while balancing technical feasibility, business priorities, architecture quality, and delivery constraints
- Excellent multitasking, prioritization, organization, and follow-through skills
- Proactive, detail-oriented, and comfortable operating in a fast-paced environment
- Strong analytical, critical thinking, and problem-solving capabilities
- Excellent written and verbal communication skills
- Team-oriented, flexible, and able to adapt to changing priorities
- BA/BS in Computer Science, Engineering, Information Systems, Business, or equivalent relevant experience
- PMP, CSM, PMI-ACP, SAFe, or equivalent certification is a plus
- Fintech, financial systems, or enterprise business applications program experience is strongly preferred
If you are excited about this position but your past experience doesn’t align perfectly with all the listed skills, we encourage you to apply anyway. You may be just the person we are looking for in this or another role.
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