Systems Analyst III

Workforce Classification:

Telecommuter

Join Our Team: Do Meaningful Work and Improve People’s Lives

Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare.

Premera is committed to being a workplace where people feel empowered to grow, innovate, and lead with purpose. By investing in our employees and fostering a culture of collaboration and continuous development, we’re able to better serve our customers. It’s this commitment that has earned us recognition as one of the best companies to work for. Learn more about our recent awards and recognitions as a greatest workplace.

Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog: https://healthsource.premera.com/.

As a Systems Analyst III, you will analyze business functions, processes and procedures to provide solution recommendations. Solutions will include system specifications as well as business process implications. They will be based on business objectives, business requirements and cost effectiveness. You will collaborate with others in system development and design which may include database, report and interface design. You will have an opportunity to assist in development of test plans and coordination or performance of testing. You will triage issues and anomalies to improve solutions. Your knowledge and expertise will be vital in providing analysis and making recommendations on a wide range of complex problems.

Telecommuter

What you’ll do

• Represent business needs within an Agile delivery team. Develop and retain strong positive relationships with business stakeholders. Act as liaison with business stakeholders, planning, conducting and leading the analysis efforts for new system implementations as well as system upgrades and maintenance.
• May lead collaborative decomposition sessions to identify high level scope of work across business and IT areas.
• Collaborate with business partners, IT partners and delivery teams on more complex business challenges to identify, refine and document business requirements in the form of epics, features and user stories with clear acceptance criteria. Understand process analysis and cost versus benefit analysis; and apply these skills routinely. Use wide range of techniques including interviews, document analysis, requirements workshops, business process analysis, use case, story mapping, and task and workflow analysis. Develop and maintain knowledge of Premera IT systems within the aligned domain (Claims) as well as supporting business and IT domains. Research, inform and recommend opportunities to apply business and technology solutions to address business problems.
• Demonstrate strong knowledge of data considerations for assigned domain. Create queries to troubleshoot, develop metrics, and create ad hoc reporting as needed. Aggregate, track, analyze and generate reports. Perform data analysis to assist in defining functional requirements. Develop more complex data mapping and begin to independently create modeling, and data transformation rules.
• May participate in multiple testing efforts. Build test scenarios and analyze data from tests. Work with software developer to write test scripts. Use data extract tools to validate test results. May provide direction and support for UAT.
• Provide input on backlog priorities and dependencies.
• Identify and lead improvement opportunities through analysis and understanding of business domain and technology solutions. Provide mentorship and direction to more junior analysts within the team.

What you’ll bring

• Bachelor’s degree in information systems or computer science or equivalent experience.
• 5+ years systems analysis experience.
• Experience in a software development environment with Agile development practices, including Scrum and SAFe. Knowledge of project delivery models including Agile and waterfall.
• Experience using SQL for data analysis.
• Experience with healthcare or health insurance industry is a plus.
• Knowledge of product development tools including Azure DevOps Services, Visual Studio, Confluence, and Product Plan.
• Customer-focused, with demonstrated ability to understand and align to the strategic impact/value of the business needs and the flexibility to quickly adjust to changing needs and priorities.
• Detailed understanding of the business strategies needs and process within aligned domain; clearly explains them to the delivery team.

Minimum Qualifications:

• The typical incumbent will have a bachelor’s degree in information systems or computer science and five-eight (5-8) years of business systems analysis experience.
• At a minimum, candidates must have the equivalent in education and experience of a bachelor’s in information systems and five (5) years relevant experience.

Preferred Qualifications:

• Experience in a software development environment with Agile development practices, including Scrum and SAFe. Knowledge of project delivery models including Agile and waterfall.
• Experience using SQL for data analysis.
• Knowledge of healthcare or health insurance industry.
• Knowledge of product development tools including Azure DevOps Services, Visual Studio, Confluence, and Product Plan.
• Familiarity with SaaS/vendor supported healthcare applications, including Sapphire.

Knowledge, Skills and Abilities:

• Customer-focused, with demonstrated ability to understand and align to the strategic impact/value of the business needs and the flexibility to quickly adjust to changing needs and priorities.
• Demonstrates accountability and delivering results within a self-organized team environment.
• Detailed understanding of the business strategies, needs and process within aligned domain; clearly explains them to the delivery team.
• Possesses strong partnership with business and IT stakeholders; provides a sustainable and high level of stakeholder experience.
• Aligns to established quality expectations and incorporates functional and non-functional quality measures into requirements.
• Promotes team work; Works well as a member of a team as well as successfully facilitating collaboration within the delivery team.
• Experience defining software requirements for moderately complex products/solutions; working knowledge of analytical tools, relational databases and software applications; proven ability to analyze moderately complex data and business processes.
• Demonstrated ability to dissect information and organize, translate and cross-reference requirements effectively.
• Ability to effectively and professionally communicate, both orally and in writing, to a wide range of audiences, including business and IT leadership both inside and outside the department.
• Ability to explain technical details to non-technical users.
• Makes well-informed tactical-level decisions based upon a mixture of analysis, wisdom, experience and judgment.
• Strong problem solving and root cause analysis skills, demonstrated ability to proactively prevent problems from occurring and work issues to resolution.
• Strong facilitation skills; Ability to facilitate medium to large group discussions to achieve defined outcomes.
• Comfortable with change or uncertainty; Ability to bring clarity to ambiguous moderately complex requirements or scenarios.

Premera total rewards

Our comprehensive total rewards package provides support, resources, and opportunities to help employees thrive and grow. Our total rewards are more than a collection of perks, they're a reflection of our commitment to your health and well-being. We offer a broad array of rewards including physical, financial, emotional, and community benefits, including:

• Medical, vision, and dental coverage with low employee premiums.

• Voluntary benefit offerings, including pet insurance for paw parents.

• Life and disability insurance.

• Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service.

• Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs, just to name a few.

• Generous paid time off to reenergize.

• Looking for continuing education? We have tuition assistance for both undergraduate and graduate degrees.

• Employee recognition program to celebrate anniversaries, team accomplishments, and more.

For our hybrid employees, our on-campus model provides flexibility to create your own routine with access to on-site resources, networking opportunities, and team engagement.

• Commuter perks make your trip to work less impactful on the environment and your wallet.

• Free convenient on-site parking.

• Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable.

• Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more.

• Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling.

• Need a brain break? Challenge someone to a game of shuffleboard or ping pong while on campus.

Equal employment opportunity/affirmative action:

Premera is an equal opportunity/affirmative action employer. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.

If you need an accommodation to apply online for positions at Premera, please contact Premera Human Resources via email at [email protected] or via phone at 425-918-4785.

Premera is hiring in the following states, with some limitations based on role or city: Alaska, Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Iowa, Kansas, Kentucky, Maine, Michigan, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington, Wisconsin.

The pay for this role will vary based on a range of factors including, but not limited to, a candidate’s geographic location, market conditions, and specific skills and experience.

The salary range for this role is posted below; we generally target up to and around the midpoint of the range.

National Salary Range:

$81,100.00 - $137,900.00

National Plus Salary Range:

$92,400.00 - $157,100.00

*National Plus salary range is used in higher cost of labor markets including Western Washington and Alaska.

We’re happy to discuss compensation further during the interview because we believe that open communication leads to better outcomes for all. We’re committed to creating an environment where all employees are celebrated for their unique skills and contributions.

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