THIS OPENING IS AVAILABLE FOR CANDIDATES IN LATIN AMERICA, NOT LIMITED TO ONLY COLOMBIA.
Sonatafy Technology, headquartered in Scottsdale, Arizona, is an award-winning nearshore software development company with a strong reputation. They have a dedicated in-house team of engineers, offering end-to-end software solutions and supporting client development staff augmentation. Catering to companies of all sizes and industries, including some of the world's largest brands, Sonatafy Technology is a trusted provider of nearshore enterprise-level cloud and mobile application software development services.
Responsibilities:
AI Agents & Intelligent Automation (Primary Focus)
- Design, build, and operate AI agents that perform multi-step reasoning, decision-making, and task execution across enterprise systems.
- Develop agent-based solutions using LLMs, tools/function calling, memory, and orchestration frameworks to automate end-to-end business processes.
- Implement human-in-the-loop, approval, audit, and exception-handling patterns to ensure safe and reliable automation.
- Define and track KPIs for agent effectiveness (e.g., cycle-time reduction, automation rate, error rate, cost savings) and continuously optimize performance.
Workflow Orchestration & System Integration
- Design and maintain AI-driven workflows that integrate with enterprise applications (CRM, ERP, ticketing, content management, collaboration platforms).
- Build and expose services and APIs that allow internal applications to invoke AI agents and automation capabilities.
- Integrate and govern third-party AI platforms and services where they accelerate delivery and reduce operational risk.
- Ensure reliability, observability, and cost controls across automated processes.
Generative AI & LLM Engineering
- Develop and deploy LLM-powered capabilities including tool-using agents, prompt strategies, embeddings, vector search, and retrieval-augmented generation (RAG) where appropriate.
- Evaluate model and agent behavior using quantitative metrics, structured test cases, and regression suites.
- Apply guardrails, validation, and monitoring to ensure responsible, predictable, and secure AI behavior in production.
Data & Platform Enablement
- Consume and leverage existing data platforms and services to provide context and grounding for AI agents.
- Collaborate with platform and data teams to ensure AI solutions have reliable, well-governed inputs without owning large-scale pipeline development.
Operational Excellence & Security
- Operate AI agents and automation solutions in production, responding to incidents, failures, and unexpected behaviors.
- Partner with IT Operations and Security to ensure solutions meet availability, security, privacy, and compliance requirements.
- Participate in on-call or escalation rotations as required for critical AI-enabled systems.
Technical Leadership & Collaboration
- Partner with business stakeholders to identify high-impact automation opportunities and translate them into AI agent designs.
- Provide technical leadership, design guidance, and mentorship to engineers working on AI and automation initiatives.
- Contribute to architectural standards, best practices, and documentation for agent-based AI systems.
Requirements and Skills:
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.
- Strong experience with API-driven system integration and service-based architectures in production environments.
- Hands-on experience building and operating AI-driven automation or agent-based systems.
- Solid understanding of software engineering best practices, version control, testing, and CI/CD.
- Demonstrated ability to deliver automation with measurable business impact.
- Experience with Generative AI, LLM-based agents, tool/function calling, and orchestration frameworks.
- Experience integrating AI solutions with enterprise applications and workflows.
- Familiarity with monitoring, observability, and cost management for AI systems.
Preferred:
- Experience with Microsoft Copilot products a plus.
- Strong analytical skills with a bias toward quantitative evaluation of outcomes.
Why Work with Sonatafy?
At Sonatafy, you'll join a community of highly skilled engineers across Latin America supporting innovative U.S.-based teams. You’ll be part of a fast-moving, client-first culture where your code has real-world impact. We offer competitive compensation, a remote-first lifestyle, and career growth opportunities across industries and technologies.
If you have reached this point and feel you are our ideal candidate, it’s time for you to apply! To apply,please submit your resume in English.
Recruitment Scam Notice:
Sonatafy recruitment communications will only come from@email addresses. We do not request fees, sensitive financial information, or conduct hiring solely through online forms without interviews. If you receive a suspicious message, contact us [email protected].
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