With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
The Senior Software Engineer for Site Reliability drives the platform's stability, scalability, and performance. This role enhances product reliability by engineering automated solutions for complex infrastructure and operational challenges, including leveraging AI-assisted tooling and prompt engineering to accelerate incident diagnosis, automate remediation workflows, and generate actionable insights from operational data. Key responsibilities include championing application availability and efficiency through proactive monitoring, performance tuning, and strategic improvements. The engineer will lead post-mortems, create automation to reduce operational toil—applying AI agents and large language models where they deliver measurable efficiency gains—and partner with product owners and developers to enable the deployment of reliable, high-performing services. This position participates in tool selection, assists with capacity planning, and builds the monitoring and alerting to meet business-defined Service Level Objectives (SLOs). Within a collaborative team, the role also involves mentoring less experienced engineers to foster a culture of operational excellence and practical AI fluency.
Key Responsibilities:
50% Delivery and Execution - Develops, tests, deploys, and maintains software, with a clear understanding of the value the software is to provide; Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm; Consistently achieves results, even under tough circumstances; Develops test suites (functional, destructive, etc) to enable success, rapid deployment of code to production; Takes a broad view when approaching issues; using a global lens
20% Learns and Grows - Learns through successful and failed experiment when tackling new problems; Actively seeks ways to grow and be challenged using both formal and informal development channels
20% Plans and Aligns - Collaborates with other team members in agile processes; Creates new and better ways for the organization to be successful; Works the Product Team to ensure user stories are valuable, developer ready, easy to understand and testable; Delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; Adapts approach and demeanor in real time to match the shifting demands of different situations; Relates openly and comfortably with diverse groups of people
10% Supports and Enables - Helps grow junior engineers by providing guidance on modern software development frameworks, and leading technical discussions
Direct Manager/Direct Reports:
This position typically reports to Software Engineer Manager or Sr. Manager
This position has 0 Direct Reports
Travel Requirements:
No travel required.
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications:
GCP Cloud Infrastructure — BigQuery analytics, ADC auth, cloud-native services
Observability — Grafana, Prometheus, Kibana/Elasticsearch (WES logs), OCP Health Dashboards
Terraform Enterprise — Infrastructure as Code
GitHub — SCM
GH Copilot + AI Agents — AI-accelerated incident analysis, automated remediation workflows, prompt-engineered operational tooling
SRE Practices — Production Readiness Review, Capacity Planning, Change Validation, Prod Support, Post-Mortems, SLO Definition & Tracking
ServiceNow — Incident, Problem, and Change management; trend analysis; RCA grouping
BigQuery — Incident analytics, problem candidate identification, operational reporting
PagerDuty — On-call scheduling, escalation paths, push-button paging
Rundeck — Self-heal automation, push-button remediation jobs
Atlassian (Jira/Confluence) — RCA documentation, runbooks, architecture diagrams, onboarding
CyberArk — Privileged access for WMS/DFC log pulls and node access
Manhattan WMS — Warehouse Management System operations, RF/UI/LM node support
Python Automation — Operational scripting, BQ pipelines, alert correlation, report generation
Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
No additional education
Minimum Years of Work Experience:
3
Preferred Years of Work Experience:
No additional years of experience
Minimum Leadership Experience:
None
Preferred Leadership Experience:
None
Certifications:
None
Competencies:
Global Perspective
Manages Ambiguity
Nimble Learning
Self-Development
Collaborates
Cultivates Innovation
Situational Adaptability
Communicates Effectively
Drives Results
Interpersonal Savvy
For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:
The pay range for this position is between $90,000.00 - $180,000.00