Job Title: Senior Scrum Master Windows 11 Upgrade Program
Location: Remote
Job Summary
We are seeking an experienced Senior Scrum Master to lead a large-scale Windows 11 Upgrade Program. The ideal candidate will have strong Agile/SAFe expertise, exceptional stakeholder management skills, and proven experience leading enterprise infrastructure or desktop transformation initiatives.
This role requires a proactive leader who can drive program execution, manage cross-functional teams, mitigate risks, and ensure successful delivery across multiple workstreams.
Key Responsibilities
• Own overall program execution, timelines, and successful delivery of the Windows 11 Upgrade Program.
• Lead Agile ceremonies and ensure adherence to Scrum and SAFe best practices.
• Drive governance, delivery cadence, executive status reporting, KPIs, metrics, and program health reporting.
• Coordinate and align activities across Field Support, WWT, Scheduling Business Analysts, and Organizational Change Management (OCM) teams.
• Monitor team capacity, throughput, sprint execution, and overall delivery performance.
• Identify, manage, and resolve program risks, issues, blockers, and cross-team dependencies.
• Ensure accountability across cross-functional teams for timely, high-quality deliverables.
• Coordinate deployment waves across business units and manage stakeholder approvals and POC sign-offs.
• Communicate effectively with executive leadership and business stakeholders.
Required Qualifications
• 8+ years of experience as a Scrum Master leading enterprise Agile projects.
• Strong experience working in Agile and SAFe environments.
• Proven Program Management and Stakeholder Management experience.
• Strong Risk, Issue, Dependency, and Release Management skills.
• Experience facilitating Scrum ceremonies and driving Agile best practices.
• Excellent communication, leadership, and organizational skills.
Preferred Qualifications
• Experience leading Windows 11 Migration or Upgrade programs.
• Experience with Enterprise Infrastructure Upgrade projects.
• Experience in End User Computing (EUC), Desktop Transformation, or Workplace Modernization initiatives.
• Familiarity with Microsoft Endpoint Manager (Intune), SCCM/MECM, or related desktop deployment technologies is a plus.
Required Skills
• Scrum Master
• Agile
• SAFe
• Program Management
• Stakeholder Management
• Risk Management
• Dependency Management
• Executive Reporting
• Windows 11 Migration
• Windows 11 Upgrade
• Infrastructure Projects
• Desktop Transformation
• End User Computing (EUC)
• Release Management
• Sprint Planning
• Jira
• Confluence
Thanks
Navya