At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next.
The Role The Content and Business Product organization is a key driver of this growth and scale. We build solutions that fuel the operations and insights needed to acquire, produce and promote great content at Netflix, empowering our global teams to constantly delight our members!
The Senior design role on the insights team is a unique opportunity to design at the intersection of consumer and enterprise experiences. You’ll work on research tools and experiences that enable a strong understanding of end-user needs, while balancing the requirements of internal insight tools such as dashboards and analytic platforms.
In this role, you will operate across strategic and tactical levels, helping shape the team's vision and design strategy while also rapidly sketching, prototyping, and testing solutions. You’ll collaborate closely with cross-functional partners and play a key role in driving alignment, defining priorities, and helping to deliver high-quality experiences to our members.
Success in this role requires deep empathy for our global user base and the ability to translate complex problems into intuitive, efficient experiences that help extract important insights and data. You must have experience and a passion for merging consumer and enterprise technology while being able to apply a strong human-centered design process that results in systematic solutions that are thoughtful, elegant, and delightful.
This role is open to USA remote, but quarterly travel will be expected to our offices in California (LA or Los Gatos), New York City, or Seattle to engage in person with your team and cross-functional stakeholders. Regardless of location, you’ll be expected to work PST hours.
What you’ll do
• Partner closely with multi-disciplinary team members - Enterprise and Consumer Design, Content Design, Product Management, Engineering, Data and User Research, Operations, and others to take the business to the next level;
• Work across all stages of the design process (user research, ideation, concept development, validation, workflow diagramming, prototyping, final visual design, and implementation support);
• Deeply understand users and their needs, including user research and exploration;
• Create beautiful, emotionally-compelling, pixel-perfect mockups and prototypes of the end-to-end user experience;
• Conduct usability testing and iterate on designs with users;
• Partner with PMs to craft systematic solutions that connect the dots between user needs, data, business goals, and business strategy;
• Partner with engineers to build impactful products and features within the constraints of our technology and timeline;
• Facilitate collaborative work sessions with all levels of company stakeholders;
• Advance the discipline of product design within the organization and with partners and clients.
The must-haves
• Proven Experience: 8+ years as a Product Designer (or equivalent experience) with a strong portfolio showcasing consumer-facing and enterprise product design work.
• Cross-Platform Expertise: Deep experience designing for mobile, TV and/or Web platforms, with a keen understanding of cohesive cross-device experiences.
• Problem-Solving Skills: Proven ability to tackle complex discovery and trust challenges in high-scale, evolving environments, especially where assets are limited.
• Collaboration and Communication: Excellent communication skills with the ability to build alignment, tell compelling stories, and bring cross-functional partners along with you.
• Craft Excellence: Strong visual design sensibility and exceptional storytelling paired with a user-first mindset; attention to detail in both structure and polish.
• Proactiveness: Experience connecting the dots across the organization with other related initiatives across the company while driving collaboration.
• Strong Partnership: Humble, collaborative approach to partnering with PMs, engineers, and business stakeholders to find the best solution together.
• Mastery of Figma: Skills in advanced features such as Autolayout, Variables, DevMode, Responsive Prototypes, etc.
• At Netflix, all roles are expected to exemplify the values outlined in our culture.
Even better if you have…
• Familiarity with building trust in user experiences, including managing transitions from third-party to in-house services.
• Experience working with data scientists and customer research teams to enable best in class insi
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