When it comes to making a meaningful difference in the lives of our customers and employees, USAble Life is always ready. We are a diverse group of individuals working together to go the extra mile. Through our DEI initiatives, employees feel empowered to bring their talents and voice to our culture.
Our passion for delivering the best products is matched only by our passion for our people. We are committed to making a meaningful difference in the lives of others which extends beyond our office walls. USAble Life has a long tradition of supporting our communities, and we’re proud of the fact that our employees share that commitment.
We have been recognized as a “Best Places to Work” in Arkansas, Florida, and Hawaii. You’ll be rewarded with opportunities for personal and professional development and opportunities for advancement. This, coupled with our engaging culture and a comprehensive benefits package, ensures we are committed to our employees.
Check out how we make a meaningful difference in the lives of others!
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What We Offer You:
A culture that values employees and celebrates, empowers, and inspires a diverse workforce
11 paid holidays
401(k) with up to 6% match; fully vested from day 1
Remote opportunities with company-provided equipment
Team-oriented, collaborative group of peers
Career advancement opportunities
Leadership Mentoring program
Tuition Reimbursement
Employee Assistance Program
Inclusion Council and Employee Resource Groups
Recharge Days and Volunteer Time Off
This is a remote position
The starting base salary range for a Senior Business Systems Analyst is $82,000 to $148,000. The starting base salary range for a Lead Business Systems Analyst is $94,000 to $170,000. Actual salaries will vary by geographic location and are based on factors such as candidate’s qualifications, experience, skills, competencies, and company equity. In addition to base compensation, this role is eligible for an annual incentive plan based on company performance and individual performance.
Senior or Lead Business Systems Analyst Overview
Performs systems analysis and provides support and guidance to end-users for company applications and administration systems. Acts as a liaison between internal business staff, IT technical teams and vendors to evaluate business needs and drive system solutions to support business strategies and objectives.
Senior Business Systems Analyst Essential Duties:
Serves as the project lead for moderate to large profile projects that have system-wide impact
Performs project activities including requirements gathering, configurations, testing, training and go live support
Gathers, analyzes, documents, and validates the needs of business stakeholders
Provides functional requirement documents including inputs, processing steps and outputs to meet user needs to assist developers in successfully translating and achieving project goals
Creates training documents and maintains project files and updates
Facilitates training on new systems and/or process implementations
Helps with the analysis of workable solutions to application, web, and systems problems
Focuses on timely methods for achieving deliverables
Develops skills in multiple technical environments and grasp business processes
Works closely with moderate to complex support issues and performs as a subject matter expert (SME)
Works with vendors to resolve issues, deliver system enhancements and support the application
Serves as a technical expert on all aspects of data and application support
Cross-trains, serves as a mentor to, and may lead and direct the work of other Business Systems Analysts
Tracks escalated issues, performs root cause analysis, implements solutions, and supports large group initiatives
Performs other related duties and responsibilities as assigned
Lead Business Systems Analyst Essential Duties:
All of the essential duties of a Senior Business Systems Analyst listed above
Works on large projects that have system-wide impact
Serves as a team lead and cross trains and mentors all levels of Business Systems Analysts
Lead or assists with the creation of project schedules and enforces of project deadlines
Serves as the team leader and mentor
Senior or Lead Business Systems Analyst Required Knowledge, Skills and Abilities:
Advanced knowledge of all business system analysis tools, processes, methodologies and standards for business requirements information gathering, analysis and documentation
Strong written and verbal communication skills, as well as meeting facilitation skills
Excellent organizational skills and ability to work independently
Ability to effectively convey complex and detailed technical information
Understanding of general system design and client server environments
Expert problem solving and analytical skills
Ability to build and maintain effective working relationships at all levels
Understanding of project management methodologies
Ability to work in a team environment
Understanding of application design and system configuration
Ability to effectively facilitate meetings (Applies to Lead Role Only)
Senior or Lead Business Systems Analyst Required Education and Experience:
Bachelor's Degree – related experience can substitute
5 years of related experience in programming, systems analysis, or business analysis
Or, equivalent military experience
7 years of related experience in programming, systems analysis, or business analysis (Applies to Lead Role Only)
Senior or Lead Business Systems Analyst Preferred Education and Experience:
LOMA courses
Master's Degree
Experience with process mapping/process documentation
Proven analytical and problem-solving experience
Configuration experience with Enterprise applications
Vast knowledge of insurance
Integration experience with Compass
Programming or SQL Experience
Senior or Lead Business Systems Analyst Working Conditions (Physical Demands):
Normal, no adverse or hazardous conditions.
Travel required 5% of the time
This job description is intended to convey information essential to understanding the scope of the position and its general requirements. It is not exhaustive and may be subject to modification at any time to meet the evolving needs of the organization.
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