About the Role
The Workday Integrations, Senior Manager, should be a “go to” practice leader that provides expert guidance, advice, and development support to the Global Delivery Center leadership team and its subsequent team members. In this role you will work directly with the Director on resourcing and internal contribution assignments to maintain the highest percentages of both billable and productive utilization as possible. This will be accomplished by effective and efficient project forecast reporting and monitoring. You will work closely with engagement and project managers in identifying business needs, staffing projects, and ensuring that the work/life balance of our consultants is monitored and adjusted appropriately.
Key Responsibilities
Team Leadership
Assist in the recruitment, development, and management of a diverse, remote team of consultants supporting INT applications
Oversee (GDC APAC, EMEA and NA) team workload and serves as an escalation path for urgent or high priority issues and major requests
Manage team utilization to targets
Manage day-to-day team operations in identifying and establishing processes, standards, and key metrics
Build and consolidate internal training materials and/or create pack for new functionality deployment & offering for client and internal team
Streamline processes between regions and work effectively with team members, Service Delivery Managers, Engagement Managers and Client Partners to support client satisfaction and success.
Act as a mentor to fellow consultants and associates.
Project
Independently manage work on multiple projects in various phases
Leverage expertise to make recommendations and develop solution based on the clients’ requirements, budget, and time-frame
Guide clients through facilitated design sessions based on best practices and an understanding of the customers’ unique business requirements
Coordinate with project teams to align development with client design decisions.
Regularly engage and support the client through all phases of the project, ensuring a smooth transfer from legacy systems to the Workday HCM solution.
Provide status updates to the client, project team, and management on a regular basis.
Willingness to take a leadership position on a project or as a Workday Product Lead.
Display hands-on expertise of the software, including building complex configurations, moving configuration from tenant to tenant and providing guidance to project team on requirements.
Skills and Experience:
7+ years of Workday implementation experience
Must have active Workday Certification – Integrations
Additional Certifications (Preferred) - Workday Studio, CCTPP, CCB, HCM, Financials
Proven experience leading a team
Ability to manage multiple projects and initiatives simultaneously
Ability to identify and analyze areas of risk and develops plans to minimize.
Strong communication, presentation, and analytical skills, with the ability to effectively manage customer expectations
Ability to work in diverse, fast paced environment and effectively collaborate across teams.
Required characteristics: fast learner, detail oriented, decisive, and enjoy fast paced work environments
Must work well within and across teams to get things accomplished
Why choose Cognizant:
- Entrepreneurial environment that welcomes your ideas
- Opportunity to do great work
- Outreach programs that support communities and tap into your volunteer spirit
- Learning opportunities to help current needs and advancement
- Global operations, with opportunities in North America, Europe and Asia Pacific
- An abundance of Affinity groups to meet your needs
Cognizant Core Values:
- Work as One: We think beyond roles, relying on each other’s strengths to win as a team.
- Raise the Bar: We always aim for excellence in how we work and what we deliver.
- Dare to Innovate: We push boundaries and take chances to reimagine what’s possible.
- Do the Right Thing: We all lead with integrity and always make the ethical choice.
- Own It: We own the outcomes for our company, colleagues, and community.
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