Why Join WTW
WTW’s Retirement team partners with organizations to design, manage, and optimize retirement programs across defined contribution, defined benefit, and nonqualified plans. We bring together expertise in consulting, administration, compliance, and governance to deliver practical, scalable solutions aligned to client goals.
You will play a leadership role in shaping how defined contribution solutions are delivered at scale bringing together consulting expertise, innovation, and operational excellence to support leading organizations.
Overview
This role combines senior defined contribution (DC) consulting expertise with national delivery leadership. You will lead complex client engagements while driving consistent, high-quality delivery across a portfolio of DC projects.
You will serve as both a trusted advisor to clients and a leader of delivery teams, ensuring strong outcomes, operational excellence, and scalable delivery.
Client Leadership & Consulting
Serve as a senior advisor on defined contribution plan design, governance, compliance, and administration
Lead large, complex client engagements, including vendor strategy, fee benchmarking, and RFPs
Develop and support business opportunities, including contributing to sales and cross-solution initiatives
Ensure seamless transition from sales to delivery and maintain consistent execution across teams
Review, finalize, and present client deliverables with a focus on quality and impact
Delivery Leadership & Team Management
Lead coordination across teams to ensure consistent, high-quality delivery of defined contribution projects
Plan and deploy resources across a national delivery model, optimizing utilization and team effectiveness
Build and manage high-performing, leveraged teams to support complex project delivery
Partner with leadership to deliver against business objectives, including client outcomes, team performance, and growth priorities
Standards, Quality & Continuous Improvement
Establish and apply delivery standards, tools, and playbooks to drive consistency and efficiency
Ensure high-quality client outcomes through adherence to established quality standards and continuous improvement
Translate firmwide standards into practical application within project delivery
Support training and capability development aligned to client and business needs
Enable delivery of new solutions and offerings in response to evolving client priorities
Project Governance & Risk Management
Oversee project governance, including scope, timelines, budgets, and quality standards
Anticipate and resolve project risks and escalations, including complex delivery challenges
Monitor financial performance, including budgets and billing, and address variances as needed
Track and report key metrics, including financial realization and delivery performance
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.