Job Title: Scrum Master
Contract
Remote
Job description
As a Scrum Master with ServiceNow you will be a part of an Agile team to build healthcare applications and implement new features while adhering to the best coding development standards
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Responsibilities:
• Mid-level Scrum Master with project management and business analysis capabilities to support an enterprise IT service delivery engagement.
• This role will operate within a Microsoft 365–based environment that is evolving toward a ServiceNow-driven platform model.
• This individual will play an important role in guiding delivery execution while also helping the existing team and client adapt to a platform transition.
• The work involves moving from current intake, workflow, and contract automation solutions into a ServiceNow environment that will support legal service delivery and contract lifecycle management capabilities as part of a broader procure-to-pay transformation.
• The role requires a combination of delivery discipline, business analysis, technical awareness at a non-developer level, and the ability to lead change within an established team.
• Lead Agile delivery practices by facilitating sprint planning, backlog grooming, daily stand-ups, reviews, and retrospectives.
• Maintain structured backlogs across enhancements, support work, and product initiatives, and help ensure consistent delivery cadence and accountability
• Work with stakeholders to gather, refine, and document requirements. Translate business needs into user stories and structured work items, and support process mapping and future-state design as systems evolve
• Act as a change leader during the transition to ServiceNow.