Sales Support/Operations

Job title: Sales Support/Operations in Windsor, CT at Pinto Employment Search
Company: Pinto Employment Search
Job description: Respected, mature freight forwarder offering comprehensive global cargo transportation services is hiring an ambitious professional to support both the operations and sales departments. While the majority of the focus will be on operations, contributing to new business acquisition will also be a significant responsibility.Responsibilities Include:
Assist with processing import/export air/ocean shipments.
Negotiate rates with vendors and prepare quotes for services requested.
Obtain, create, and share required documents (b/ls, a/ns, invoices, etc.).
Place export bookings with ocean carriers, airlines, or consolidators.
Arrange trucking/drayage between facilities and terminals.
Comply with local, federal and international rules and regulations.
Monitor cargo for freight, OBL and Customs release prior to final delivery.
Track and trace, update clients, and obtain proof of final delivery.
Maintain records of all financial transactions for each shipment.
Bill and invoice accounts for services rendered.
Generate, research, qualify and distribute leads to sales reps.
Provide customers with rates, transit times, routes, shipment
updates, and all other information requested.
Record customer interactions and follow ups in CRM.Prepare reports and presentations as requested.Main Requirements:
Experience in freight forwarding/logistics/supply chain industry.
Understanding of cargo transportation and Customs services.
Passion for providing top-shelf customer service.Comfortable interacting in person, via email and phone.
Able to follow departmental, company and client SOPs.
Computer savvy and familiar with MS Word, Excel and Office.
Effective communication and organizational skills.
Must be able to prioritize to hit deadlines and avoid penalties.
Resourceful, proactive, problem-solver.Company Offers:
Remote work one day per week.
Comprehensive benefits and perks.
Full suite of global logistics services.
Vast portfolio of clients.
Industry leader, stable, financially sound.
Opportunity to stand out and grow.East Windsor Locks Bradley Connecticut CT Ocean Air Inside Sales Support Imports Exports Domestic Trucking Operations Freight Cargo 3PL Documentation Logistics Supply Chain Global International Customer Service Freight Forwarding Airfreight Seafreight
Expected salary: $55000 - 60000 per year
Location: Windsor, CT
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