About the position
The Sales Manager is responsible for increasing hotel revenue by generating new business and maintaining relationships with third-party planners, corporate accounts, and trade associations. This role involves implementing sales strategies, developing marketing techniques, and fostering additional business through proactive outreach and customer service.
Responsibilities
• Provide professional and courteous customer service at all times.
• Conduct personal sales calls to generate new business and strengthen client relationships.
• Implement approved sales plans and action plans as directed.
• Identify and develop potential markets for the hotel through research and outreach.
• Create and execute innovative sales and marketing techniques to increase revenue.
• Execute and distribute in-house advertising and promotional campaigns.
• Maintain competitive analysis and track statistical information to inform strategies.
• Manage company accounts, prepare reports, and maintain an organized filing system.
• Foster relationships with in-house meeting planners to promote goodwill and repeat business.
• Maintain rapport with local civic groups and associations to generate business opportunities.
• Prepare and present sales call reports, internal sales reports, and other documentation as required.
• Attend and lead Sales and BEO meetings in the absence of the Director of Sales.
Requirements
• Over 2 years of experience in sales, with a background in hospitality or convention center operations preferred.
• Strong understanding of sales principles and strategies for generating new business.
• Excellent communication and interpersonal skills for building client relationships and interacting with internal teams.
• Ability to create and execute marketing campaigns and sales promotions.
• Proficiency in Microsoft Office and CRM systems for reporting and tracking sales performance.
• Strong organizational skills for managing accounts, preparing reports, and maintaining records.
• Ability to work independently, take initiative, and manage time effectively.
Nice-to-haves
• background in hospitality or convention center operations preferred
Benefits
• medical
• dental
• vision
• PTO
• 401(k) matching
• wellness support
• life and disability coverage
• savings accounts
• tuition aid
• travel and lodging perks